`The working man's bank' is always willing to make a deal. That's why for the people of Detroit, the go-to pawn shop for more than four decades has been American Jewelry and Loan. This series follows its day-to-day operations, focusing on third-generation pawnbroker and company patriarch Les Gold, a street-smart old-schooler known for driving a hard bargain but having a soft heart. The family business also includes Seth, Les' only son and business partner; daughter Ashley, the shop's general manager; and Les' wife, Lili. But there's no question who the boss is, and he's often heard reminding his team of more than 45 employees, `The customer always lies'.
Follow the quirky day-to day operations of American Jewelry and Loan, a family-owned and operated pawn shop in Detroit, Michigan. (S9, ep 1)
With the shop short staffed, Seth struggles to stay on the ball. With each new high drama customer, he gets closer and closer to his breaking point. (S9, ep 2)
Seth and Ashley battle it out to see who can bring in more new customers to the store. (S9, ep 3)
Customer drama is nothing new to the Golds, but when rumours emerge that an employee may be taking bribes, Ashley vows to get to the bottom of things. (S9, ep 4)
With employee relations not his strong suit, Seth tries to make amends by moving staff around. But his plan soon backfires. (S9, ep 5)
With their father/son relationship already on the rocks, a major miscommunication between Les and Seth threatens to land a key employee on the chopping block. (S9, ep 6)
When Les allows a $60,000 watch to walk out the door on a handshake agreement, Seth and Ashley flip out. (S9, ep 7)
American Jewellery & Zoo: Les makes a deal to get the kids off his back, but when some interesting animals come through the door, it might be too much for him to resist. (S9, ep 8)
Les has finally heard enough from Seth and Ashley about his bum watch deal and makes a bet to get the kids off his back. (S9, ep 9)
Seth and Ashley have betting on the brain and start the day with a wager that leaves one of them dressed to the nines. (S9, ep 10)
Ashley is livid when she gets cut out of a deal by Les and Seth and the battle spills onto the sales floor in a huge way. (S9, ep 11)
Sibling rivalry is at an all-time high between Seth and Ashley, and when she scores two baseball deals that are clearly outside her comfort zone, Seth cries foul. (S9, ep 12)
Les is called to action when customers start brawling in the car park before the doors have even opened. (S9, ep 13)
Follow the quirky day-to-day operations of American Jewelry and Loan, a family-owned and operated pawn shop in Detroit, Michigan. (S10, ep 1)
Seth ignores Ashley's desire to ban a troublesome customer. Will his decision put the shop at risk? Les commissions an unbelievable masterpiece. (S10, ep 2)
Seth hatches a plan to get more customers through the pawn shop doors. But when his new idea backfires, Les is forced to reconsider his choice of manager. (S10, ep 3)
Les's return proves a shock for Seth and Ashley, who have let profits drop in his absence. Back in charge, Les cuts a deal that could set the shop on fire.
Ashley questions whether the pawn store has a thief in its midst when two teens come in with news of a scam. (S10, ep 5)
Ashley's regimental behaviour concerns Les, who thinks she's being a little too rough on Seth. But Seth releases his frustration with a sledgehammer. (S10, ep 6)
Seth is called upon to repair the malfunctioning computer system while Ashley is left to deal with an irate customer who was given the wrong ring. (S10, ep 7)
A Christian Reverend sells Seth a rare baseball signed by Babe Ruth for $1,000. But questions soon arise over its authenticity. (S10, ep 8)
A man brings in a 160-year-old Tiffany watch. But with no official markings on it, will Les be tempted by his $40,000 asking price? (S10, ep 9)
Les buys memorabilia from the last remaining Bill Knapp's restaurant for $200, but Ashley fears that it won't sell. (S10, ep 10)
Les offers to buy a diamond-encrusted Audemars Piguet watch from a customer but asks his watch expert take a closer look at it first. (S10, ep 11)
With the price of gold continuing to drop and the store still losing money, Seth brings in a consultant to determine the best solution to the problem. (S10, ep 12)
Les feels hurt when he finds out that Seth is at a rival pawn shop and fears that he is quitting American Jewelry to join the competition. (S10, ep 13)