Contacting Sky

Please don't call us at this time

Due to the Coronavirus (Covid-19) pandemic, we're working differently to best support our staff and customers. Please don’t call us, as we're prioritising our most vulnerable customers and key workers at this time.

For the the latest information on how Coronavirus (Covid-19) may be affecting our Sky services, go here.

Remember, you can do most things on online at You'll find handy guides that deal with all kinds of issues and queries below. Over 90% of our customers who use our online guides get the help they need before even having to get in touch.

Just pick which Sky service you need help with and follow our help guides.