Contacting Sky

Please don't call us at this time

Like most businesses in the UK we’re still not back up and running as normal. We have less people in our offices due to social distancing so we’re not able to offer our full services and wait times may well be longer as calls are being prioritised for our most vulnerable customers and those who have already been online.

For the the latest information on how Coronavirus (Covid-19) may be affecting our Sky services, go here.

Remember, you can do most things on online at You'll find handy guides that deal with all kinds of issues and queries below. Over 90% of our customers who use our online guides get the help they need before even having to get in touch.

Just pick which Sky service you need help with and follow our help guides.