Sky TV and Broadband

Sky Kids: Prices may change during your contract period. Upgrading will move you to our Sky Signature pack, including all your current channels, costing an extra £1 a month for 18 months. Offers you have on your current basic TV monthly subscription may not be added to your new package. Sky Kids: £5 per month. Requires Sky Signature £25pm. Set-up: New customers: £20; Existing Sky Q customers: £20; Existing Sky+HD customers upgrading to Sky Q: £219. 31 days’ notice to cancel. Sky Kids app: Available at no extra cost with the Sky Kids pack. Selected content available to stream and download on demand at no extra cost via WiFi/3G/4G (charges may apply). Available on registered compatible devices (device and software requirements at www.sky.com/help) and the App Store or Google Play Store. App features vary by device. To download content you also need Sky Go Extra £5 extra a month (no extra cost with Multiscreen for Sky + customers). Downloaded content deleted from device 48 hours after viewing starts or no later than 30 days after download. You may need to re-download content if you use more than 5 devices. Compatible device and software requirements at www.sky.com/help, and the App Store or Google Play Store. App features vary by device.

Sky Broadband Superfast: Available in Sky Fibre Areas only. Set-up fee of £9.95 router delivery plus £10 connection fee may be required. Average download speed: 59Mb. Average upload speed: 18Mb. Speeds vary by location. You will receive the fastest Sky Fibre service available in your area. Five times faster: based on comparison of Sky Broadband Superfast: average download speed (59Mb/s) and upload speed (16Mb/s) against Sky Broadband Essential: average download speed (11Mb/s) and upload speed (0.8Mb/s).

Sky Broadband general: External factors such as internet congestion and home wiring can affect speed. WiFi speeds vary by device and home set-up. See sky.com for more details, usage policies and to check your speeds. Subject to status. Upfront payment may be required. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord's). UK, Channel Islands and Isle of Man residential customers only. No traffic management policy for Sky Broadband. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. Sky Hub and Sky Boosters are loaned to you at no cost, they must be returned at the end of the broadband subscription. Further terms apply. Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.

Speed Guarantee for Fibre customers: If, after the first 14 days after activation, the download speed to your hub drops below your guaranteed minimum download speed, for 3 consecutive days or more, you can claim money back. You must be within your minimum term and can claim twice within it. Money back will be 1 month's Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set up costs too. Total loss of service and Major Service Outages do not count towards 3 day periods. Speed check must be done using sky.com/mybroadband, the MySky app or by speaking to one of our service advisors. See sky.com for more details, usage policies and to check your speeds.

£43 Superfast Broadband, Sky TV & Netflix Offer: Offer ends 15/04/2021. Sky Fibre areas only. Speeds vary by location. Set up: Up to £68.95 (TV set-up: £20 for new and existing Sky Q customers; £49 for existing Sky+ customers (call 08007 591 263 to redeem offer). Broadband set-up: £9.95 router delivery; £10 connection fee.) Separate 18-month contracts for Sky Signature (£21 per month (pm) (Including £2pm off the Ultimate TV Add-on for 18 months (£4 extra pm) when joining or recontracting Sky Signature), Sky Broadband Superfast (£21pm including line rental), Sky Pay As You Talk (£0pm). £3pm saving: versus £46pm payable if ordered separately. You must keep both Sky Signature and Ultimate TV Add-on for 18 months to continue getting this offer. If you remove Ultimate TV Add-On, you will pay standard in-contract price for Sky Signature (£25pm). Requires new 18 month minimum term on Sky Signature. Prices may change during this period. 31 days’ notice to cancel Ultimate TV Add On. Selection of shows/series available & varies each month. Requires compatible Sky box connected to broadband (min. recommended speed: SD: 3 Mb/s; HD: 8Mb/s UHD: 25Mb/s. Netflix available without new minimum term for Sky Signature by purchasing directly from Netflix. Standard out of contract price applies after 18 months (currently: Sky Signature: £30pm; Ultimate TV Add On: £6pm, Sky Broadband Superfast (£32pm including line rental), Sky Pay As You Talk (£0pm)). Offer not available with any other offers. Sky Broadband Superfast Average Speeds: 59Mbps (download) and 16Mbps (upload). See sky.com for more details, usage policies and to check your speeds. Subject to status. Upfront payment may be required. General: Non-standard set-up may cost extra. Weekend set up/service visits cost £15 extra. Connect to TV using HDMI cable. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Correct at 03/03/2021. Further terms apply.

£25 Ultimate TV: Set-up fees: up to £49 for new and existing customers. To redeem please call 08007 591 263. Offer ends 29/4/21. £25pm includes Sky Signature (£21pm; new 18M min term, £25pm if Ultimate TV Add On is cancelled); Ultimate TV Add On (£4pm; 31 days’ notice to cancel). Prices may change. Kit loaned at no cost. Requires Q box connected to broadband (min. speed: SD 3Mb/s; HD 8Mb/s). Terms apply. New and existing Customers Sky Ultimate TV offer: £25 pm; includes Sky Signature and the Ultimate TV Add On. Requires 18 month minimum term on Sky Signature (£21pm) and the Ultimate TV Add On (£4pm).Out of contract price currently £37pm. Prices may change during this period. Set-up fees: New customers: £20; Existing Sky Q customers: £20; Existing Sky+HD customers upgrading to Sky Q: £20 (usually £99) plus £29 admin fees. Subject to status. Upfront payment may be required. Offer not available in conjunction other Sky offers. Selection of shows/series available & varies each month. Requires compatible Sky Q box connected to broadband (min. recommended speed: SD: 3 Mb/s; HD: 8Mb/s UHD: 24Mb/s. Sky Q kit loaned at no cost, you own the dish. General: Non-standard set-up may cost extra. Weekend set-up/service visits cost £15 extra. Connect to TV using HDMI cable. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Correct at 12.02.21. Further terms apply.

£43 Sky TV & Sky Sports: Sky Signature TV and Sky Sports for £43 a month for 18 months. Offer ends 15/04/2021. Set-up fees: New customers: £20; Existing Sky Q customers: £20; Existing Sky+ customers upgrading to Sky Q: £40, up to £119. Non-standard set-up may cost extra. Subject to status. Upfront payment may be required. New separate 18-month minimum terms for Sky Signature (£21 per month (pm) and Sky Sports (£20pm) and Sky Sports HD (£2pm). New 31 day rolling contract for and Sports HD (£2pm). All offer pricing valid for first 18 months. You must keep all Packs for 18 months to continue getting this offer. If you remove one Pack, you will pay standard in-contract price for all Packs (£26pm for Sky Signature; £23 for Sky Sports; £2 for Sports HD). Standard out of contract pricing applies to Sky Signature (£31pm), Sky Sports (£30pm), and Sports HD (£2pm). Not available with any other offers. Signature: 31 days’ notice to cancel after minimum term ends. Selection of shows/series available & varies each month. On demand content requires compatible Sky box connected to broadband (min. recommended speed: SD: 3Mbps; HD: 8Mbps UHD: 24Mbps.

Ultimate TV Add On: £6 extra pm with new 18-month minimum term on Sky Signature (£25pm). Download to watch on the go: Netflix content: Download using Netflix app. Offline viewing of Netflix content subject to Netflix Terms of Use.

Sky Cinema: 1000 movies on demand - Requires compatible Sky box connected to broadband (minimum recommended speed: 3Mb/s (SD); 8Mb/s (HD)). Content depends on Sky TV subscription. HD TV required to watch in HD. Unrivalled range of the best movies: Based on the rolling top 100 box office movies compiled from data provided by Comscore from Sep 2020 found here www.sky.com/bestmovies


20% off Sky Store rentals: Requires Sky TV and Sky Cinema subscription with compatible Sky Box connected to broadband (see sky.com/boxcompatibility). Offer may be withdrawn without notice. Rent via Sky TV box. Excludes Sky Store Premiere and promotional titles. Rentals can only be watched on a single Sky Q box or device at a time. Min. speed: 2.5Mbps (SD) or 5Mbps (HD). 18+. UK/Ireland only. Further terms apply, see skystore.com/help.

Speed Guarantee for Fibre customers: If, after the first 14 days after activation, the download speed to your hub drops below your guaranteed minimum download speed, for 3 consecutive days or more, you can claim money back by calling Sky. You must be within your minimum term and can claim twice within it. Money back will be 1 month's Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set up costs too. Total loss of service and Major Service Outages do not count towards 3 day periods. Speed check must be done using sky.com/mybroadband, the MySky app or by speaking to one of our service advisors. See sky.com for more details, usage policies and to check your speeds.

Sky Broadband Superfast: Offer ends 31/03/21. Available to new and existing customers signing up to 18-month terms for to Sky Broadband Superfast (£26 per month (pm); includes line rental). Set-up fee of £9.95 router delivery plus £10 connection fee may be required. Prices may change during this period. Standard prices apply after 18 months (currently £28pm for Sky Broadband Superfast). Compatible line required; otherwise £20 connection charge may apply. See sky.com for more details, usage policies and to check your speeds.

Sky Broadband Ultrafast: Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 18.5% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment. 12x faster: Based on comparison of Sky’s Ultrafast Broadband: average download speed (145Mbps) and upload speed (27Mbps) against Sky Broadband Essential: average download speeds (11Mbps) and upload speeds (0.8Mbps). Upfront payment may be required. Prices may change during your contract. Available to new and existing customers signing up to separate 18-month terms for to Sky Broadband Ultrafast (£35 per month (pm)) and Sky Pay as You talk (£0pm), Set-up fee: £19.95 (activation and packaging). Standard prices apply after 18 months (currently £44pm for Sky Broadband Ultrafast). Compatible line required; otherwise £20 connection charge may apply. See sky.com for more details, usage policies and to check your speeds.
Sky Broadband Ultrafast Speed Guarantee: If after the first 14 days after activation, your broadband throughput line speed drops below the guaranteed minimum download speed (100Mbps for Sky Broadband Ultrafast), for 3 consecutive days or more, you can claim money back. You must be within your minimum term and can claim twice within it. Money back will be one month’s Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set-up costs too (if applicable). Total loss of service and Major Services Outages do not count towards 3-day periods. Speed check must be done using sky.com/mybroadband, the My Sky app or by speaking to one of our service advisors. General: Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK residential customers only. Further terms apply.

WiFi Guarantee: Requires Sky Broadband: Essential / Superfast / Ultrafast & Boost. Sky Broadband / Fibre areas. Min. 3Mb/s or money back. Claim any time during 18 month min. term. Refund on Boost subscription paid during current min. term up to date of claim. One claim per address. Claim only valid if using Sky router and booster(s). See sky.com/boostwifi.
Broadband safe switching: No engineer required for most customers: Excludes customers who need a new phone line or fibre installation at their property.

Sky Broadband Boost: Available to Sky Broadband Essential, Superfast or Ultrafast customers only. Remote line monitoring daily and if a fault is identified this may require an outage of up to 3 minutes. Sky Broadband Buddy app requires activation. Includes waiving surcharge for evening and weekend engineer visits. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 18 credits in any 18 month period (allow 24 hours for credit to be applied).

Sky Broadband general: External factors such as internet congestion and home wiring can affect speed. WiFi speeds vary by device and home set-up. See sky.com for more details, usage policies and to check your speeds. Subject to status. Upfront payment may be required. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord's). UK, Channel Islands and Isle of Man residential customers only. No traffic management policy for Sky Broadband. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. Sky Hub and Sky Boosters are loaned to you at no cost, they must be returned at the end of the broadband subscription. Further terms apply.
Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.

Sky Broadband Buddy: Sky Broadband Buddy app requires Sky Broadband Essential, Superfast or Ultrafast and Sky Broadband Boost. Sky Broadband Buddy app required on compatible iOS or Android devices (see sky.com/buddy for software and device requirements). Sky recommends that all devices connected to the internet are protected with anti-virus software at all times.

New 18 month minimum terms and separate contracts for Sky Broadband, Sky Talk and Sky Broadband Boost. Standard prices apply after 18 months, currently £27pm for Sky Broadband Essential; £32pm for Sky Broadband Superfast; £44pm for Sky Broadband Ultrafast 1; £0-£12pm Sky Talk; and £5pm for Sky Broadband Boost.