
What broadband speed do I need?
Understanding your broadband speeds

• Megabits per second (Mbps) or,
• Gigabits per second (Gbps)
Gbps is faster than Mbps, and the higher the number, the faster the speed.
For example:
• 300Mbps is twice as fast as 150Mbps
• But 5Gbps is almost 17 times faster than 300Mbps
How speed affects what you do online

This is how fast data travels from the internet to your device.
It affects things like:
• Watching Sky Stream or Sky Glass, Netflix, Disney+, YouTube, and other streaming services.
• How fast pages load when you’re browsing the web and scrolling social media.
• How long it takes to download apps, games and files.
Most homes need a good download speed of around 50-100Mbps so you can browse, stream, and download without interruptions.
Upload speed
This is how fast data travels from your device to the internet.
It affects things like:
• Video calls
• Sending files
• Online gaming
• Live streaming
If your upload speed is below about 5Mbps, it might be too slow and you’ll see your video calls freeze, photos take longer to post, and gaming start to feel laggy. Slow upload speeds can also affect latency and ping.
Latency and ping
Latency is the time it takes for a signal to travel from your device to the internet and back again.
Ping is this time measured in milliseconds. It shows how quickly your device send a request and gets a response back.
• High latency and ping mean things feel slow or delayed.
• Low latency and ping mean a faster, more responsive connection.
Low latency is important for:
• Smooth online gaming
• Clear video calls
• Fast responses from cloud-based apps
Everything you do needs a different speed, but it all depends on a reliable connection. Sky Broadband Full Fibre. gives you fast, reliable performance so that streaming, gaming and working from home all feels seamless.
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What is a good speed for internet?

Minimum speeds get you started. Higher speeds keep everyone online and things running smoothly.
Recommended speeds needed for each activity
All these speeds are per device. If you’re using multiple devices, you need faster speeds.
Browsing and emails
Minimum speed: 5-10Mbps Good speed: 15Mbps or more
Enough for checking emails, and general browsing on one or two devices.
HD streaming
Minimum speed: 5-10Mbps Good speed: 15Mbps or more
Perfect for watching Sky Glass or Sky Stream, and apps like Netflix, Disney+ and YouTube.
4K and Ultra HD streaming
Minimum speed: 25Mbps Good speed: 30Mbps or more
Ideal for smooth Ultra HD streaming without buffering.
Online gaming
Minimum speed: 10-20Mbps Good speed: 100Mbps or higher
Games download faster, are more responsive, and your connection stays stable.
Live streaming
Minimum speed: 15-30Mbps Good speed: 30Mbps or more
Live-streamed content like sports, concerts, and Twitch streams all need speed and stability.
And if you’re the one hosting a live stream, your upload speed is just as important.
Minimum upload speed: 5-10Mbps Good upload speed: 15Mbps or more
Cloud gaming
Services like Xbox Cloud Gaming and PlayStation Portal stream the game to you in real time, instead of the game being downloaded onto your device or console.
Minimum speed: 15-30Mbps Good speed: 30Mbps or more
You need fast broadband to get smooth, responsive gameplay with no lag.
Working from home
Minimum speed: 25Mbps Good speed: 50Mbps or more
Video calls, screen sharing and working on large cloud-based files all rely on consistent download speeds and stable upload speeds.
Minimum upload speed: 3Mbps Good upload speed: 10Mbps or more
Improving your broadband speed

Move your hub
Keep your hub out in the open, away from cupboards, corners and anything that can block the signal. If your home’s layout or thick walls still leave WiFi quiet spots, a booster or mesh system can help spread the signal further and improve coverage.

Use a wired connection
For Ultra HD streaming, working from home or gaming online, plugging into your hub using an Ethernet cable will give you a better connection. Wired devices don’t have to compete for signal, so it’s a great option for TVs, consoles or desktop computers that don’t move around.

Reduce congestion
To reduce congestion, remember that your WiFi is shared across all your devices, so too many connected at once can slow things down. Try closing any apps you are not using, pausing large downloads or backups, and turning off older devices that do not need to be online. It also helps to set a WiFi password so only people in your home can connect.

Check your speed is right for you
Run a quick speed test to see if your broadband is delivering what you need. Online tools can check your upload and download speeds in seconds, and testing in different rooms gives you a clearer picture of your WiFi around the home. If you are with Sky Broadband, use our Service Checker to see real time performance and get step by step help to improve your signal.
Ready for an upgrade?
Sky Broadband
And when you switch to Sky Broadband you can get up to £200 in credit to help cover any leaving fees from your current provider.