Sky Q
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Sky Kids: Prices may change during your contract period. Upgrading will move you to our Sky Signature pack, including all your current channels, costing an extra £1 a month for 18 months. Offers you have on your current basic TV monthly subscription may not be added to your new package. Sky Kids: £5 per month. Requires Sky Signature £25pm. Set-up: New customers: £20; Existing Sky Q customers: £20; Existing Sky+HD customers upgrading to Sky Q: £219. 31 days’ notice to cancel. Sky Kids app: Available at no extra cost with the Sky Kids pack. Selected content available to stream and download on demand at no extra cost via WiFi/3G/4G (charges may apply). Available on registered compatible devices (device and software requirements at www.sky.com/help) and the App Store or Google Play Store. App features vary by device. To download content you also need Sky Go Extra £5 extra a month (no extra cost with Multiscreen for Sky + customers). Downloaded content deleted from device 48 hours after viewing starts or no later than 30 days after download. You may need to re-download content if you use more than 5 devices. Compatible device and software requirements at www.sky.com/help, and the App Store or Google Play Store. App features vary by device.

Sky Broadband Superfast: Available in Sky Fibre Areas only. Set-up fee of £9.95 router delivery plus £10 connection fee may be required. Average download speed: 59Mb. Average upload speed: 18Mb. Speeds vary by location. You will receive the fastest Sky Fibre service available in your area. Five times faster: based on comparison of Sky Broadband Superfast: average download speed (59Mb/s) and upload speed (16Mb/s) against Sky Broadband Essential: average download speed (11Mb/s) and upload speed (0.8Mb/s).

Sky Broadband general: External factors such as internet congestion and home wiring can affect speed. WiFi speeds vary by device and home set-up. See sky.com for more details, usage policies and to check your speeds. Subject to status. Upfront payment may be required. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord's). UK, Channel Islands and Isle of Man residential customers only. No traffic management policy for Sky Broadband. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. Sky Hub and Sky Boosters are loaned to you at no cost, they must be returned at the end of the broadband subscription. Further terms apply. Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.

Speed Guarantee for Fibre customers: If, after the first 14 days after activation, the download speed to your hub drops below your guaranteed minimum download speed, for 3 consecutive days or more, you can claim money back. You must be within your minimum term and can claim twice within it. Money back will be 1 month's Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set up costs too. Total loss of service and Major Service Outages do not count towards 3 day periods. Speed check must be done using sky.com/mybroadband, the MySky app or by speaking to one of our service advisors. See sky.com for more details, usage policies and to check your speeds.

£33 Sky Q & Superfast Broadband: Offer ends: 01/10/2021. After offer price: £35pm. Sky fibre areas only. Speeds vary by location. Available to new customers only. Includes: Sky Q functionality (no Sky TV subscription): £12pm, Sky Broadband Superfast (incl. line rental): £21pm & Sky Pay As You Talk: £0pm. Separate 18-month min. terms. Sky Q kit and Sky Hub are loaned to you at no cost and must be returned at the end of the relevant subscription. Standard prices apply after 18 months; currently: Sky Q functionality: £15pm; Sky Broadband Superfast: £33pm; & Sky Pay As You Talk £0pm. £29.95 upfront fee (router delivery: £4.95 and standard set-up of Sky Q box: £25). Subscriptions to paid-for three party apps cost extra, they are not included. Sky Broadband Superfast: Average speeds: 59Mbps (download); 16Mbps (upload). Availability subject to survey. No traffic management policy for Sky Broadband in the home. External factors such as internet congestion and home wiring can affect speed. Wi-Fi speeds vary by device and home environment. See sky. com/shop/terms-conditions/broadband for more details and our Usage Policies. Sky Pay as You Talk: Compatible line required otherwise £20 connection charge may apply. Full tariff details at sky.com/callpricing. Acceptable and fair use policies apply. General: Separate contracts apply to Sky Q functionality, Sky Broadband and Sky Talk. Non-standard set-up may cost extra. Weekend set-up £15 extra. Connect to TV using HDMI cable. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). This offer isn’t available with any other offers. UK, Channel Islands and Isle of Man residential customers only. Further terms apply. Correct at 19/08/2021.

£43 Sky TV, Netflix & Superfast Broadband: Sky fibre areas only. Speeds vary by location. Up to £48.95 (TV set-up: £9 for new and existing Sky Q customers; £29 for existing Sky+ customers (call 0800 7591 238 to redeem offer). Broadband set-up: £9.95 router delivery; £10 connection fee). Separate 18-month contracts for Sky Signature (£21pm), Netflix (£4pm), Sky Broadband Superfast (£18pm including line rental), Sky pay as you talk (£0pm). All Sky Q kit and hub is loaned at no cost and must be returned at the end of your subscription. Standard price applies after 18 months (currently: Sky Signature (£31pm), Netflix (£6pm), Sky Broadband Superfast (£33pm including line rental) Sky pay as your talk (£0pm)). Offer not available with any other offers. Sky Talk: Compatible line required; otherwise £20 connection charge may apply. Sky Broadband Superfast: Average Speeds: 59Mbps (download) and 16Mbps (upload). See sky.com for more details, usage policies and to check your speeds. General: Subject to status. Upfront payment may be required. Non-standard set-up may cost extra. Weekend set-up/ service visits cost £15 extra. Connect to TV using HDMI cable. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK residential customers only. Email address required so we can keep in touch about your services. Correct at 19/08/2021. Further terms apply.

£25 Ultimate TV: Standard set-up: £20 for new and existing Sky Q customers; £49 for existing Sky+ customers (call 0800 7591 238 to redeem offer). £25pm includes Sky Signature and the Ultimate TV Add-On. £2pm off the Ultimate TV Add-on for 18 months (£4 extra pm) when joining or recontracting Sky Signature (£21pm). Offer not available with any other offers. You must keep both packs for 18 months to continue getting this offer. If you remove Ultimate TV Add-On, you will pay standard in-contract price for Sky Signature (£26pm). Out of contract price currently £37pm (Sky Signature: £31pm; Ultimate TV Add On: £6pm). Requires new 18 month minimum term on Sky Signature. Prices may change during this period. 31 days’ notice to cancel Ultimate TV Add On. Selection of shows/series available & varies each month. Requires compatible Sky box connected to broadband (min. recommended speed: SD: 3 Mb/s; HD: 8Mb/s UHD: 25Mb/s. Netflix available without new minimum term for Sky Signature by purchasing directly from Netflix. Subject to status. Upfront payment may be required. General: Non-standard set-up may cost extra. Weekend set up/service visits cost £15 extra. Connect to TV using HDMI cable. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Further terms apply.

TV Essentials: As you have taken our TV Essentials pack, we need to make some changes to the standard Sky Q terms and conditions that appear at https://www.sky.com/help/articles/sky-terms-and-conditions and in your Sky Q contract booklet. The changes are set out below and should be read alongside the standard Sky Q terms and conditions. Words and phrases in bold have the meaning set out in the standard Sky Q terms and conditions. Changes to 'Your contract for UK residential TV services' whilst you have Sky TV Essentials: • PVR functionality shall be considered a TV subscription service for the purposes of your contract and you can disregard all of Clause 8 relating to PVR functionality. • Clause 14.3 is replaced with the following: "This contract will continue after your minimum term until it is ended in accordance with this condition 14." Changes to 'Your contract for Sky Store and Box Office' whilst you have Sky TV Essentials: • You can disregard Clause 2.6 in its entirety. If you upgrade from Sky TV Essentials in the future and take a new Sky channel subscription the changes above shall no longer apply
(https://www.sky.com/help/articles/sky-terms-and-conditions): https://www.sky.com/help/articles/sky-terms-and-conditions

£43 Sky TV & Sky Sports: Set-up fees: New customers: £20; Existing Sky Q customers: £20; Existing Sky+ customers upgrading to Sky Q: up to £49 (call 0800 7591 238 to redeem offer). New separate 18-month minimum terms for Sky Signature (£21pm) and Sky Sports Complete (£22pm). Offer pricing valid for first 18 months. Offer not available with any other offers. You must keep both packs for 18 months to continue getting this offer. If you remove Sky Sports Complete, you will pay standard in-contract price for Sky Signature (£26pm). Standard out of contract pricing applies to Sky Signature (£31pm) and Sky Sports Complete (£32pm). Prices may change during this period. Selection of shows/series available & varies each month. On demand content requires compatible Sky box connected to broadband (min. recommended speed: SD: 3Mbps; HD: 8Mbps UHD: 24Mbps. Subject to status. Upfront payment may be required. General: Non-standard set-up may cost extra. Weekend set up/service visits cost £15 extra. Connect to TV using HDMI cable. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlords). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Further terms apply.

Sky Sports 2 For 1 Channel offer: Ends 30 September 2021. 2 for 1 channel offer: Sky Sports Premier League and Sky Sports Football (usually £22pm): £18 extra pm for 18 months (then £22pm). Requires Sky Signature (£26pm for 18 months, then £31pm; £20 set-up). New 18 month min. terms. Prices may change during this period. Over 400 games: based on 128 Premier League games; 228 English Football League (EFL) games (including 80 red button midweek matches); up to 48 Scottish Professional Football League (SPFL) games; and up to 44 Women’s Super League matches shown across the football season from 31/07/2021 to the 29/05/2022. General: Non-standard set-up may cost extra. Weekend set up cost £15 extra. Connect to TV using HDMI cable. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Correct at 15/07/2021. Further terms apply.

Ultimate TV Add On: £5 extra pm with new 18-month minimum term on Sky Signature (£26pm). Download to watch on the go: Netflix content: Download using Netflix app. Offline viewing of Netflix content subject to Netflix Terms of Use.

Sky Cinema: 1000 movies on demand - Requires compatible Sky box connected to broadband (minimum recommended speed: 3Mb/s (SD); 8Mb/s (HD)). Content depends on Sky TV subscription. HD TV required to watch in HD. Unrivalled range of the best movies: Based on the rolling top 100 box office movies compiled from data provided by Comscore. Comscore from June 2021 found here www.sky.com/bestmovies1


20% off Sky Store rentals: Requires Sky TV and Sky Cinema subscription with compatible Sky Box connected to broadband (see sky.com/boxcompatibility). Offer may be withdrawn without notice. Rent via Sky TV box. Excludes Sky Store Premiere and promotional titles. Rentals can only be watched on a single Sky Q box or device at a time. Min. speed: 2.5Mbps (SD) or 5Mbps (HD). 18+. UK/Ireland only. Further terms apply, see skystore.com/help.

Sky Go: Sky TV customers only. Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. UK only. Streamed via broadband/3G/4G/Wi-Fi (charges may apply). Available on registered compatible devices (content may vary). Some live TV programmes will be unavailable visit go.sky.com. See compatible device and software requirements.

Sky Go Extra: Sky TV customers only. No extra cost with Multiscreen. Allow up to 24 hours for your account to be activated. Concurrent online viewing on 4 devices. Download selected Sky Go content in the UK only via Wi-Fi. Content depends on your Sky TV package. Cinema/Sports Pack(s) required to download movies/sports. 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.

£25 Ultimate TV: Standard set-up: £20 for new and existing Sky Q customers; £49 for existing Sky+ customers (call 0800 7591 238 to redeem offer). £25pm includes Sky Signature and the Ultimate TV Add-On. £2pm off the Ultimate TV Add-on for 18 months (£4 extra pm) when joining or recontracting Sky Signature (£21pm). Offer not available with any other offers. You must keep both packs for 18 months to continue getting this offer. If you remove Ultimate TV Add-On, you will pay standard in-contract price for Sky Signature (£26pm). Out of contract price currently £37pm (Sky Signature: £31pm; Ultimate TV Add On: £6pm). Requires new 18 month minimum term on Sky Signature. Prices may change during this period. 31 days’ notice to cancel Ultimate TV Add On. Selection of shows/series available & varies each month. Requires compatible Sky box connected to broadband (min. recommended speed: SD: 3 Mb/s; HD: 8Mb/s UHD: 25Mb/s. Netflix available without new minimum term for Sky Signature by purchasing directly from Netflix. Subject to status. Upfront payment may be required. General: Non-standard set-up may cost extra. Weekend set up/service visits cost £15 extra. Connect to TV using HDMI cable. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Correct at 19/08/2021. Further terms apply.
£33 Sky Q & Superfast Broadband: Offer ends: 01/10/2021. After offer price: £35pm. Sky fibre areas only. Speeds vary by location. Available to new customers only. Includes: Sky Q functionality (no Sky TV subscription): £12pm, Sky Broadband Superfast (incl. line rental): £21pm & Sky Pay As You Talk: £0pm. Separate 18-month min. terms. Sky Q kit and Sky Hub are loaned to you at no cost and must be returned at the end of the relevant subscription. Standard prices apply after 18 months; currently: Sky Q functionality: £15pm; Sky Broadband Superfast: £33pm; & Sky Pay As You Talk £0pm. £29.95 upfront fee (router delivery: £4.95 and standard set-up of Sky Q box: £25). Subscriptions to paid-for three party apps cost extra, they are not included. Sky Broadband Superfast: Average speeds: 59Mbps (download); 16Mbps (upload). Availability subject to survey. No traffic management policy for Sky Broadband in the home. External factors such as internet congestion and home wiring can affect speed. Wi-Fi speeds vary by device and home environment. See sky. com/shop/terms-conditions/broadband for more details and our Usage Policies. Sky Pay as You Talk: Compatible line required otherwise £20 connection charge may apply. Full tariff details at sky.com/callpricing. Acceptable and fair use policies apply. General: Separate contracts apply to Sky Q functionality, Sky Broadband and Sky Talk. Non-standard set-up may cost extra. Weekend set-up £15 extra. Connect to TV using HDMI cable. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). This offer isn’t available with any other offers. UK, Channel Islands and Isle of Man residential customers only. Further terms apply. Correct at 19/08/2021.
£43 Sky TV, Netflix & Superfast Broadband: Sky fibre areas only. Speeds vary by location. Up to £48.95 (TV set-up: £9 for new and existing Sky Q customers; £29 for existing Sky+ customers (call 0800 7591 238 to redeem offer). Broadband set-up: £9.95 router delivery; £10 connection fee). Separate 18-month contracts for Sky Signature (£21pm), Netflix (£4pm), Sky Broadband Superfast (£18pm including line rental), Sky pay as you talk (£0pm). All Sky Q kit and hub is loaned at no cost and must be returned at the end of your subscription. Standard price applies after 18 months (currently: Sky Signature (£31pm), Netflix (£6pm), Sky Broadband Superfast (£33pm including line rental) Sky pay as your talk (£0pm)). Offer not available with any other offers. Sky Talk: Compatible line required; otherwise £20 connection charge may apply. Sky Broadband Superfast: Average Speeds: 59Mbps (download) and 16Mbps (upload). See sky.com for more details, usage policies and to check your speeds. General: Subject to status. Upfront payment may be required. Non-standard set-up may cost extra. Weekend set-up/ service visits cost £15 extra. Connect to TV using HDMI cable. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK residential customers only. Email address required so we can keep in touch about your services. Correct at 19/08/2021. Further terms apply.

Sky Broadband Essential Plus: Includes Sky Broadband Boost (excluding Wifi guarantee and Sky Broadband Buddy). Sky Network areas only. Speeds vary significantly by location. Average download speed: 11Mb/s. Average upload speed: 0.8Mb/s. Remote line monitoring may involve up to 90 second daily outage. Lines are monitored for instability and speed degradation. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 18 credits in any 18 month period (allow 24 hours for credit to be applied).
Sky Broadband Superfast: Available in Sky Fibre Areas only. Average download speed: 59Mb/s. Average upload speed: 16Mb/s. Speeds vary by location. You will receive the fastest Sky Fibre service available in your area.
Sky Broadband Ultrafast: Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 24% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.
Sky Broadband Ultrafast: Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 24% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.
Sky Broadband Ultrafast Plus: Subject to status. Speeds vary by location. Sky Broadband Ultrafast Plus is available to 20% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Sky Talk provided as Internet Calls as standard and uses your broadband connection to make calls. Average speeds: 500Mbps (download) and 60Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.

© 2020 Lucasfilm Ltd.™. All Rights Reserved. Righteous Gemstones ©2020 Home Box Office, Inc. All rights reserved. HBO® and related channels and service marks are the property of Home Box Office, Inc. The Vow ©2020 Home Box Office, Inc. All rights reserved. HBO® and related channels and service marks are the property of Home Box Office, Inc. Murder on Middle Beach ©2020 Home Box Office, Inc. All rights reserved. HBO® and related channels and service marks are the property of Home Box Office, Inc. Outcry - TM & © 2019 CBS Studios Inc. All Rights Reserved. Raised By Wolves ©WarnerMedia Direct, LLC. All Rights Reserved. HBO Max™ and related trademarks are the property of WarnerMedia Direct, LLC. For Life © Sony Pictures Television Inc. 2020 All Rights Reserved. A Wild Year on Earth © Love Nature. The Fresh Prince of Bel-Air @Warner Bros. Entertainment Inc. All Rights Reserved. For Life © Sony Pictures Television Inc. 2020 All Rights Reserved. A Wild Year on Earth © Love Nature. Trolls World Tour © 2020 DreamWorks Animation L.L.C. All Rights Reserved. Little Women © 2019 Sony Pictures Television Inc. All Rights reserved. Frozen 2 ©Disney Enterprises, Inc. Elf © Entertainment Film Distribution. Last Christmas © 2019 Universal City Studios Productions LLLP and Perfect Universe Investment Inc. All Rights Reserved. Doctor Sleep © 2018 Warner Bros. Entertainment Inc. All Rights Reserved. Dolittle © 2020 UNIVERSAL STUDIOS and PERFECT UNIVERSE INVESTMENT INC. All Rights Reserved. Sonic the Hedgehog ©2018 Paramount Pictures Corporation and Sega of America, Inc. All rights reserved. Bad Boys For Life © 2019 CTMG, Inc. All Rights Reserved. The Invisible Man © 2020 Universal City Studios Productions LLLP. ALL RIGHTS RESERVED. The Secret Garden ©2020 Studiocanal SAS All Rights Reserved. Wizarding World © Warner Bros. Entertainment Inc. Shrek © 2001 DreamWorks Animation LLC. All Rights Reserved. Sonny With a Chance of Meatballs © 2009 Sony Pictures Animation Inc. All Rights Reserved. The Lego Movie © 2013 Warner Bros. Entertainment Inc. The Smurfs 2 © 2013 Columbia Pictures Industries, Inc. and Hemisphere - Culver II, LLC. All Rights Reserved. The Lion King © Disney 2019.