Sky Talk Shield

What do you need help with?

Sky Talk Shield is our personalised call screening service for your home phone:

  • Choose to answer the calls you want and block the ones you don’t.
  • Add up to 1,000 phone numbers across your Star and Block Lists.
  • Free for Sky Broadband and Sky Talk customers.

When Call Screening is turned on, Sky Talk Shield asks callers to identify themselves. When you answer your phone, you’ll hear a recording of the caller saying their name. You can then accept the call, add the caller to your Star List or Block List, or send them to Sky Voicemail if you have voicemail activated.

Download our Sky Talk Shield user guide (222KB) >

In this help guide, you can:

  • Find out how to set up Sky Talk Shield.
  • Check compatibility with Sky Talk Shield.
  • Learn how to use all of it's various features.
  • Fix a problem with Sky Talk Shield.