Setting up your Sky hub

Which Sky Hub do you have?

To get up and running with your Sky Broadband, you’ll need to set up your Sky hub.

Not all set ups are the same – they’re different depending on your hub, master socket or if you have Internet Calls. But don’t worry, just select which hub you have, and we’ll show you easy step-by-step instructions.

New to Sky Broadband?

Your broadband won't work until your activation date (anytime up to midnight), so wait until then before setting up your hub. You can find your activation date on your hub packaging or in Order Tracking.

Not new to Sky broadband, but got a new hub?

As well as setting up your new hub, there’s a couple of extra things might need to do:

Not new to Sky broadband, but we’ve sent you new cables?

If we’ve sent you some new cables for your hub (or a ‘Conversion kit’), you’ll need to use these to set up your hub again - your broadband might not work if you don’t swap these in your setup.