Return or recycle your Sky equipment

What would you like to return?

Sky Business customer? Get help with Sky Business returns.

You can also send us old equipment to recycle if it doesn’t need to need to returned. We can reuse most parts of your old products and any we can’t reuse, we’ll recycle.

If your Sky TV or broadband equipment has been loaned to you s part of your subscription, when you leave, you’ll need to return it to us. If you don’t, you’ll be charged a non-return fee.

Find out how you can return Sky equipment for:

  • Sky TV or Sky Broadband equipment - Sky boxes and remotes, Sky hubs and boosters.
  • Sky Soundbox - For any issues with Sky Soundbox, you'll need to contact us first to arrange the return and we'll then provide you with information on how you can send it back to us.
  • Sky Mobile (UK customers only) - Return phones, tablets and mobile accessories bought from Sky. If you're having any problems with your device or mobile accessory, you can also try following our steps to repair it online or book it in for a replacement.

You can send us old equipment to recycle. We can reuse most parts of your old products and any we can’t reuse, we’ll recycle.