Fix problems with your phone

Before you start: Check Service Status for any planned outages or known problems where you live.

Now, check you're connected to your Sky Broadband and try browsing the web.

Is your broadband working?

This guide will help you if you're:

  • Having problems with your phone
  • Hearing no dial tone
  • Hearing a beeping on the line
  • Struggling to make calls on your landline phone
  • Having issues with Sky Talk