Rather than the calendar month, we base your usage allowance on your billing period. So, your current usage period ends on your payment due date and begins again the day after.
If you change your payment due date, your usage allowance will vary slightly to take into account the added days between bills. You’ll always get a little bit more, and it’ll go back to the standard amount in the following billing period.
What happens if I go over my usage allowance?
We’ll always email you to let you know.
If you go over your limit twice within a six-month period, we’ll automatically upgrade you to Sky Broadband Unlimited.
What counts as part of my usage allowance?
You can enjoy Sky on demand, Sky Store downloads or Sky Go, but they'll all count toward your usage allowance. With Sky Go, it won’t count if you’re out and about, but it might toward any other limits such as your monthly data allowance or Wi-Fi usage wherever you are.
Will my usage allowance be affected if I cancel Sky Broadband?
If your cancellation takes effect partway through your billing period, your usage allowance will be reduced accordingly.