Are you a Sky Q customer?

Yes, I'm a Sky Q customer No, I'm a Sky+ customer

For a more personalised experience, please sign in.


We can now provide you with more relevant help.

Your Sky Broadband questions answered

To find out more about Sky Broadband, see our commonly asked questions below.

Or to find out more about superfast Sky Fibre Broadband see the Your Sky Fibre questions answered help article.

Thinking about upgrading your Sky package?
Explore the latest offers and upgrades tailored to you at
My Sky Offers