Wi-Fi calling

If you get poor or no phone signal at home or indoors, you can make and receive calls, and send and receive texts like normal with Wi-Fi calling.

When no signal is available, just connect to available Wi-Fi with a compatible phone.

Compatible phones:

  • Apple iPhone 6 or later with 12.3 iOS or above.
  • Samsung Galaxy A7, J4+, S8, S8+, S9, S9+, S10e, S10 and S10+.
  • Sony Xperia XZ1, XZ2, XZ3 and XA2.
  • Keep a look out for more compatible devices coming soon.

One to watch out for: If you didn't get your phone from Sky Mobile, it might not be compatible with Sky Mobile Wi-Fi calling. To check, set up Wi-Fi calling and try making a call over Wi-Fi. If the ‘Wi-Fi call’ indicator doesn’t show, then your phone isn’t compatible.

Still need a hand?

If your problem isn’t sorted, you can check out our related help or get in touch with us.