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There is a technical fault with this channel

Try another TV channel. If only one channel is affected, the problem is likely to be with the particular broadcaster. Wait for a few minutes and then try the channel again.

If this hasn't fixed the fault, restart the box you're seeing the error message on.

Restart your box

  1. Switch your Sky Q box off at the mains.
  2. Check that both ends of all cables are securely connected.
  3. Switch your Sky Q box back on at the mains.
  4. Wait for the onscreen instructions to disappear then press Home on your Sky Q remote.

If you’re still having problems, please contact us.