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Sky Mobile voicemail

  • Voicemail is automatically set up when you activate your SIM. We recommend you set up a PIN when you first access your voicemail, as you’ll need one to access your voicemail from another phone or when you’re abroad.
  • You’ll need to set up your voicemail PIN in the UK before travelling abroad.

Access voicemail

  • On your phone: Press and hold 1 or dial 759.

  • From a different phone: Call your mobile number and when you’re through to your voicemail press * and enter your PIN.
  • While you’re abroad: Dial +44 7488 222 000 and enter your PIN (roaming call charges to UK landlines apply when calling from non-EU destinations).

Turn off voicemail

  • Voicemail can’t be completely disabled. However, to stop people leaving you voicemail messages, turn message recording mode off.

On your phone:

  1. Dial 759
  2. Press 3.
  3. Press 5.
  4. Press 1.

Voicemail charges

To access your voicemail different charges apply, depending on your plan:

Visual voicemail

  • We don’t currently support visual voicemail. Our teams are working to deliver visual voicemail as soon as possible.

Voicemail storage

  • Save up to 20 messages, each for up to 30 days.

Voicemail settings and help

  • For more help setting up or using voicemail, go to phone support and search for 'Voicemail shortcodes'.

Personalised voicemail greeting

  • To personalise your voicemail greeting and settings, dial 759 and follow the instructions.
  • Once you've created a personalised greeting you can change it but you won't be able to remove it completely.

Forgotten your voicemail PIN?

  • To reset your PIN dial 759 from your phone and follow the instructions.