Unlock your device on Sky Mobile

Sky Mobile phones, tablets and laptops come already unlocked.

Want to use your Sky Mobile SIM card or eSIM in a device from a different provider? Just make sure the device is unlocked first. If it's locked to another network, when you insert your Sky SIM card or install your Sky eSIM, you might see one of these on-screen messages:

  • ‘SIM not supported’
  • ‘Please enter your network unlock code’
  • ‘Enter SIM network unlock PIN’

Unlock phone screen

How to unlock your device

Where did you buy your device?


Locked out of your phone, tablet or laptop?

If you're having issues with your screen lock PIN, password or face recognition, go to Device Support and search 'unlock'.

Looking for something else?