Set up a different monthly spend cap for each SIM on your account - have one for you and a different one for the kids.
Set it as anything from £0 - £100 per SIM, rounded to the nearest £1. E.g. £10, not £10.50
It's the maximum you can spend each month on data, calls and text charges that aren't included in your plan. E.g. calls to premium rate numbers, picture messages or roaming outside of Europe (EU/EEA).
Any chargeable inbound calls or texts (SMS) won't be received if the cost of the call/text was to exceed the spend cap amount.
Don’t worry, it won’t affect your monthly plan. You’ll still be able to use any data, calls and texts from your monthly allowance like normal.
Set up, change or remove a monthly spend cap(s)
Go to sky.com/spendcap (My Account > Mobile > Settings) and sign in with your Sky iD.
The account holder can do this for each SIM at anytime.
Once a spend cap has been set up it will apply to each billing period (month) and will reset on the bill date, until the account holder changes or removes it.
Spend cap text alerts
We’ll text the SIM user when they’ve reached:
- 50% (optional), 80% and 100% of their monthly spend cap.
And we'll text the account holder when they’ve reached:
- 80% and 100%.
If the text can’t be delivered, we’ll email you.
To change your 50% spend cap notification option, go to My Account > Mobile Settings and edit your spend cap. The other alerts are mandatory and can't be switched off.
If you reach your spend cap
When you reach your spend cap,:
- You won’t be able to use any chargeable data, calls and texts that aren’t included in your plan until your next bill date (unless you change your spend cap).
- You’ll still be able to use free services and what’s included in your monthly plan.
- For example, if you have a 10GB data plan plus unlimited calls and texts, and a spend cap of £50 per SIM, when you reach the £50 spend cap you’ll no longer be able to use data, calls and texts outside of your plan. E.g. calls and texts to premium rate numbers, picture messages or roaming outside the EU. But you’ll still be able to make calls and texts to UK landlines (01,02,03) and UK mobiles (07). And continue to use your monthly 10GB data allowance in the UK or EU/EEA (if you haven’t used it up for this month), or roll back unused data from your Sky Piggybank.