The Guaranteed Minimum Download Speed is the minimum speed that you can expect to receive to your Sky hub. It’s the speed that the bottom 10% of lines similar to yours can get.
Access line speed: This is the speed between your local telephone exchange or street cabinet and your Sky hub.
Throughput speed: This is the speed you get when using the internet for things like browsing, streaming videos, uploading images or using apps. There are two types:
- The speed to your Sky hub when using the internet. This is the one used in our Sky Speed Guarantee and Ofcom's Voluntary Code of Practice.
- The speed you get to a WiFi connected device when using the internet.
Go to Broadband Speeds Explained to find out more about your speed.
Try these tips to Improve the WiFi signal to your devices.