Setting up Sky Q
What do you need help with?
Welcome to Sky Q
To get the best Sky Q experience, all your Sky Q boxes and any Boosters should be connected to your broadband. This diagnostic flow will help you get up and running in no time.
Brand new Sky Q box: Set up a replacement Sky Q 1TB or 2TB box.
Existing Sky Q box: Connect your Sky Q 1TB or 2TB box to your Sky broadband hub or third-party router to get the most out of your box.
Sky Q Mini box: Connect your Sky Q Mini box to your main Sky Q box to seamlessly watch Sky in more than one room.
Sky Booster: Struggling to connect? A Sky Booster can help boost your wireless signal and help your Sky Q or Sky Q Mini box connect to the internet.
Good to know: You can insure all your equipment and devices with Sky Protect.
Sky Protect is not available in ROI.