The emergencySMS service is a third-party service you can register for at any time, and an add-on to the current 999 and 18000 services in the UK.
Text messages connect to 999 through the text relay 18000 service, and a relay assistant will speak your message to a 999 advisor. Their reply comes back to you as a text.
If you already have eSMS set up and you’ve transferred your number to Sky Mobile, don’t worry, you won’t have to set it up again.
Setting up eSMS
- Text 'register' to 999. You'll get some texts back about the services.
- When you've read them, reply 'yes'.
You should get a text telling you your number has been registered. If it says there was a problem, try again using a different third-party messaging app e.g. Textra SMS or Android message, rather than internet-based messaging services, like WhatsApp.
If that doesn't work, go to www.emergencysms.org.uk for help.
eSMS needs to know:
- Which emergency service you need (e.g. police, ambulance, fire and rescue or coastguard).
- A brief description of the problem.
- Where the problem is happening i.e. house number, street, postcode, landmarks etc.
Need more info or help? Go to www.emergencysms.org.uk