Roaming Passports

There are two Sky Mobile Roaming Passports available:

  • Roaming Passport – roam in over 30 EU and EEA destinations at no extra cost.

  • Roaming Passport Plus – access your UK data plan in 10 worldwide destinations for £5 for 24 hours.

Roaming in the EU and EEA

  • Roaming Passport is automatically enabled so you'll be able to use data, calls and texts in exactly the same way as you would at home.

  • For the full list of Roaming Passport destinations see the European roaming destinations PDF (135KB)>

Data

Calls and texts

  • Please note: Whilst you're in the UK, any calls and texts to other EU/EEA destinations will be charged at the international charges rate.

  • If you have Unlimited Calls and Texts, standard calls or texts to the UK or other EU/EEA destinations are inclusive. It also doesn’t cost you anything extra to receive calls from landlines whilst you’re abroad.

  • If you have Pay As You Use, you'll be charged at the same rate as when in the UK to make and send calls and texts, and they're free to receive. For a full list of charges see the Sky Mobile Tariff Guide.

Your plan

Mix up your plan

  • You can still choose to mix up your plan whenever you like – meaning you can add or remove data, or switch between Unlimited and PAYU Calls and Texts. For example, if you want to up your data allowance before a summer holiday, so you can use it when sightseeing, browsing by the pool or live streaming from the beach. When you get back home, you’re free to switch back to your usual plan with no extra charges.

Sky Piggybank

  • Any unused data will still automatically roll into your Sky Piggybank each month. If you already have data saved up, you can dip into your Sky Piggybank whenever you like.

Roaming outside of the EU

  • You can use your device in over 100 destinations outside of the EU, including popular destinations such as the USA, Canada, Australia and New Zealand.

  • For a full list of roaming charges by destination see the Sky Mobile Tariff Guide, or for more details about Roaming Passport Plus see the tab above.

To turn roaming off

  • To temporarily turn off data roaming, go to device support and search for ‘Switch off data when abroad’. If you can’t see a ‘data roaming’ option on your device you may only be able to turn off data roaming when you’re outside of the UK. 

  • When you’re outside of the EU, to help ensure you don’t use data roaming abroad, turn off mobile data. Go to device support and search for ‘enable or disable mobile data’.

  • To turn off roaming, so you can’t use data, calls and texts while abroad (outside of the EU), please contact us.

Other popular help

Roaming >

Sky Mobile voicemail >

Data roaming spend cap >

Did you find this helpful?