Roaming Passports

There are two Sky Mobile Roaming Passports available:

  • Roaming Passport – roam in over 30 EU and EEA destinations at no extra cost.
  • Roaming Passport Plus – access your UK data plan in 12 worldwide destinations outside the EU for £5 for 24 hours.

Roaming in the EU and EEA

  • Roaming Passport is automatically enabled so you'll be able to use data, calls and texts in exactly the same way as you would at home.
  • For the full list of Roaming Passport destinations see the European roaming destinations PDF (134KB)>


Calls and texts

  • If you have Unlimited Calls and Texts, standard calls or texts to the UK or other EU/EEA destinations are inclusive. It also doesn’t cost you anything extra to receive calls from landlines whilst you’re abroad.

  • If you have Pay As You Use, you'll be charged at the same rate as when in the UK to make and send calls and texts, and they're free to receive. For a full list of charges see the Sky Mobile Tariff Guide.

  • Please note: While you're in the UK, any calls and texts to other EU/EEA destinations will be charged at the international charges rate.

Roaming outside of the EU

  • You can use your device in over 100 destinations outside of the EU, including popular destinations such as the USA, Canada, Australia and New Zealand.
  • For a full list of roaming charges by destination see the Sky Mobile Tariff Guide, or for more details about Roaming Passport Plus see the tab above.

Your plan

  • If you need more data or want to change your calls and texts plan while you’re away you can still:
    - Use data from your Sky Piggybank
    - Buy a 1GB data Add On
    - Change your plan

  • For example, if you want to up your data allowance before a summer holiday, so you can use it when sightseeing, browsing by the pool or live streaming from the beach. When you get back home, you’re free to switch back to your usual plan with no extra charges.

  • Any unused data will still automatically roll into your Sky Piggybank at the end of each month.

Turn off roaming

To help avoid data roaming charges when you're outside the EU or EEA, turn off data roaming and mobile data on your device.

To turn off data roaming

  1. Go to device support.
  2. Search for ‘Switch off data when abroad’ and follow the instructions.

If you can’t see a ‘data roaming’ option on your device you may only be able to turn off data roaming when you’re outside of the UK.

To turn off mobile data

  1. Go to device support.
  2. Search for ‘enable or disable mobile data’ and follow the 'disable' instructions.

Don't forget to turn mobile data back on again when you're back in the UK. Otherwise, you'll only be able to use mobile data over Wi-Fi.

To turn off roaming

To turn off roaming, so you can’t use data, calls and texts while abroad (outside of the EU), please contact us by selecting 'Yes' from the question below.

Do you still need help with roaming?