Problems using apps and websites

Check a few websites and apps

Connected to the internet but having problems browsing websites or using apps? Get help with things like:

  • Websites or apps not loading or timing out
  • Websites showing as blocked
  • Seeing a 404 page or another error

First, try a few different websites, like Google and Sky News, to see if they load. Then try a few apps that need an internet connection, like the weather, Sky Go or Netflix.

What are you having a problem with?

Device not connected to the internet?

Get help connecting your devices to your broadband.