Parental controls on Sky Mobile
To help keep kids safer online, 18+ rated websites and online content are automatically blocked when you’re connected to the Sky Mobile network.
If you're using Wi-Fi, parental controls won't apply. Your broadband provider or public Wi-Fi provider might have other settings or filters.
Change your parental control settings
Each SIM can have different settings, so you can keep it switched on for the kids and turn it off for yourself.
Are you the mobile account holder? If you're not, you’ll need to get them do this.
You'll need to verify that you're over 18, using a credit card payment. The card will be charged £1. Don't worry though, this will be credited back to your mobile account and will show on your next bill.
Each time you change your settings, you'll need to verify your age again using a credit card payment.
Thanks for using our online services – if you do still need to contact us, please be aware that wait times may be longer than normal due to social distancing in our contact centres, but be assured we’re prioritising calls from customers who’ve already been online.