Getting started and managing your McAfee subscription

We've teamed up with McAfee to offer our Sky Broadband customers a free trial of McAfee Internet Security Suite. You get 12 months free on up to three PCs if you have an unlimited broadband package, or three months free if your package has a usage cap or live in the ROI. After this, it’s just £3/€3.99 a month.

  • Virus control to stop the latest threats from harming your PC.
  • A website safety advisor and protection against dangerous downloads.
  • WiFi protection.

You need your Sky iD to sign up to the free trial and download the McAfee software. Register now for the free McAfee trial.

Already registered? Get help Using McAfee Internet Security Suite.

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Registering and downloading McAfee Internet Security Suite

  1. Sign in to My Account with your Primary Sky iD.
  2. Select Broadband & Talk, and scroll down to select  Internet Security.
  3. Click on Download Internet Security Suite.
  4. Confirm your email address and tick the box to confirm you've read and accepted the Terms and Conditions and End User License Agreement.
  5. Select Activate my McAfee. This will start your free trial period.
  6. You'll see a Download page. To install the McAfee software onto your computer follow the onscreen instructions.

Good to know: We don't recommend installing McAfee when you have other firewall or anti-virus software running.

Problem registering?

Try refreshing your page by pressing Ctrl F5. If that doesn’t work uninstall McAfee then download it again.

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Managing your McAfee subscription

Sign into My Account with your Sky iD. Here you can:

  • Change your McAfee security product (from only Parental Controls to the full Internet Security Suite, and vice versa).
  • Download additional copies of your McAfee software on up to three computers.
  • Check when your free trial of McAfee Internet Security Suite will expire.
  • Cancel your McAfee Internet Security Suite subscription.
  • View McAfee subscription charges on your Sky bill through the View Bill section in Manage.

Still need a hand?

If your problem isn’t sorted, you can check out our related help or get in touch with us.