Your first bill
You only start paying for your service from the date it becomes active.
Your first payment will be taken 14 days after your service begins. This amount will cover the 14 days used and the remainder of your first month. For example, if your service was activated on 4 July, payment will be taken on 18 July and will cover the period 4 July – 3 August.
This means your first bill might be higher than what you expect.
Your second bill
A second payment will be taken approximately 14 days after your first bill was paid, depending on the date you’ve selected your Direct Debit/Credit Card payment to be taken. As payments are made in advance, this will cover your next month’s subscription.
So using the previous example, your second bill payment would be taken on 3 August and will cover services for the period 4 August – 3 September.
You may notice that the dates billed cover more than one month. This is because the bill will include any services that have become active since the previous payment, such as Sky Broadband, Sky Talk or Sky Line Rental. So if Sky Broadband became active since 18 July, you'll also be billed for the period 18 July – 3 August.