Inactive Sky Yahoo Mail accounts
If you haven't used your Sky Yahoo Mail account for more than six months, we might delete your account in line with the Sky Yahoo Mail terms and conditions.
This might also happen if you’ve been redirecting your email from Sky Yahoo Mail to another email service (i.e. auto-forwarding) without signing in to your Sky Yahoo Mail account, as this makes your account look like it's inactive.
To let us know you're still using your account, sign in to your Sky Yahoo Mail account at least once every six months.
Forgotten your sign in details? You can reset them online.
Don’t forget, your sign in details, including your password, are the same for other Sky online services such as Sky Go and to view your Sky account details.