How to switch on Audio Description

Turning on AD on your Sky box

To turn on AD on your Sky Q or Sky+ box, using your remote:

  • Press ? (question mark) on your Sky Q remote (located to the right of the number zero) and press Select to toggle audio description On or Off
  • Press Help on your Sky+ remote (located to the right of the Back Up button, which is directly below the down arrow) and press the left or right arrow to toggle audio description On or Off, then press Select to save the setting
  • Press the AD button on a Sky Q accessibility or Sky Easy Grip remote and turn audio description on or off by pressing Select.

Once you’ve turned on AD, you’ll need to press Dismiss (to the left of the Home button which is directly below the down arrow on a Sky Q remote) or Back Up (directly below the down arrow button on a Sky+ or Sky Accessibility remote) to close the menu.

Key Information

Top tip: Got a Sky Q remote with Voice Control? Press and hold the voice button (which can be found either on the side or front of your Sky Q remote) and say “Turn Audio Description on” into the microphone.

Once you’ve turned on AD, it’ll continue to be switched on for any shows or channels that has it available, until you turn it off.

If you recorded a show with AD on Sky+, it’ll be included and can’t be turned off in that recording. Sky Q customers can toggle AD on and off within recordings.

Turning on audio description in apps on your Sky Q box

Turning on AD on Sky Go

AD is currently only available on some recordings in the Sky Go iOS app for our Sky Q customers.

To watch a recording with AD in the Sky Go app (iOS only):

  1. Make sure audio description is enabled on your Sky Q box
  2. Open Settings on your Apple device
  3. On iOS 12 or older, select General then Accessibility. On iOS 13 or newer, select Accessibility from the main Settings screen
  4. Select Audio Description and switch the option On
  5. Record the AD programme on your Sky Q box
  6. Open Sky Go and select the Recordings tab at the bottom of the screen
  7. Select and play the recorded programme

Good to know: You won't be able to watch all your recordings, downloads or live TV on Sky Go because of the agreements we have for certain shows and broadcasters.

Key Information

Audio Description is not currently available:

  • For On Demand or Sky Store content.
  • In the Sky Go app, except on recordings on iOS devices. See above for more help.
  • In the Sky Kids app.

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For more help with Audio Description on Sky, read Finding shows or movies with Audio Description or Fixing problems with Audio Description.

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