Sky Hub recovery tool
Our recovery tool can get your broadband back up and running if your Sky Hub is having a problem with its software.
Good to know: You don’t need to download the recovery tool if you have a Sky Q Hub – it's built into your hub. If it’s not recovering itself, please get in touch with us.
Downloading the recovery tool
To do this, you’ll need a different internet connection to your Sky Broadband, a computer and an Ethernet cable.