Sky Mobile delivery

Check where your order is

If you’ve ordered a pre-order or back-order device on a credit agreement, please make sure you sign the credit agreement for all products in your order. This helps us deliver your products within the timescales shown when you placed the order. Once signed, we’ll send you an order confirmation email. You’ll then be able to check when your pre-order or back order products are due to be delivered, by signing into Sky.com/mymessages and then heading to the 'Documents' section. Then look for the 'Breakdown' for your order with Sky Mobile. For all other orders, please sign in to your account to check your order status.