Dealing with nuisance phone calls and texts


What to do if you receive nuisance, malicious or fraudulent calls or texts:

Activate Sky Talk Shield

Once activated, Sky Talk Shield screens every call on any handset in your home and allows you to answer the calls you want or block the ones you don’t.

It’s available for free for Sky Broadband and Sky Talk customers. 

Find out more here >

Criminal calls

If you're receiving calls of a threatening nature, such as racially motivated threats, or threats of bodily harm or sexual assault, consider contacting the police.

Nuisance calls

These are less threatening calls, such as sales calls or persistent wrong number.

Still need a hand?

If your problem isn’t sorted, you can check out our related help or get in touch with us.