Swap: *No early upgrade, admin or delivery charges to Swap provided you Swap within 12 months of your contract ending. You will need to enter into a new loan agreement for the new phone and your monthly costs may be higher. ^You may not Swap within the first 31 days of your contract. Subject to status and credit check. 36 month interest free loan required for Swap24 and phones purchased on Swap24 after 9th August 2019. For phones purchased on Swap24 prior 9th August 2019, 30 month interest free loan required for Swap 24. 24 month interest free loan required for Swap12. Unless you have purchased a handset only/SIM free device, a Data Plan is required for duration of Swap plan, subject to a minimum term of 12 months. Sky will buy the old Sky phone and credit your account with proceeds. Loan (if taken) must be paid in full to Swap. Phone condition criteria and market value adjustment may apply. Terms apply. 18+. See sky.com/swaphelp for details.
If your device isn’t in good condition, the following damage reduction percentages will apply. 15% of device value for missing/broken or customised covers or buttons, casing cracks, water damage (but fully functional); 40% of device value for screen damage, heavy device damage, software or hardware fault, faulty main menu or power buttons; 100% of device value if it doesn’t power on/off or accept a charge.