Contacting Sky - Accessibility customers

Are you a registered accessibility customer?

These contact options are only for registered accessibility customers or customers who'd like to register their visual, hearing, motor or physical needs with our dedicated accessibility team. You can also register the needs of anyone you live with.

If you aren't an accessibility customer, we won't be able to help you and will need to transfer you to get the help you need. Avoid the extra wait time by going to our contact us page.

For accessibility help or to register your accessibility needs with us, get in touch using the buttons below.

Want to get in touch?

We’re extremely busy right now and we’re only able to deal with calls from our vulnerable customers and those who are key workers, so please don’t try to call us. Most queries can be answered using our online help at, the My Sky app or your set top box.