Contacting Sky - Accessibility customers

Are you a registered accessibility customer?

These contact options are only for registered accessibility customers or customers who'd like to register their visual, hearing, motor or physical needs with our dedicated accessibility team. You can also register the needs of anyone you live with.

If you aren't an accessibility customer, we won't be able to help you and will need to transfer you to get the help you need. Avoid the extra wait time by going to our contact us page.

For accessibility help or to register your accessibility needs with us, get in touch using the buttons below.

Want to get in touch?

Thanks for using our online services – if you do still need to contact us, please be aware that wait times may be longer than normal due to social distancing in our contact centres, but be assured we’re prioritising calls from customers who’ve already been online. We’re working hard to help you as fast as we can. We know it’s a challenging time for everyone right now. Thank you in advance for showing kindness and consideration to our team as they do their very best to help you.