Contacting Sky - Accessibility customers

Are you a registered accessibility customer?

These contact options are only for registered accessibility customers or customers who'd like to register their visual, hearing, motor or physical needs with our dedicated accessibility team. You can also register the needs of anyone you live with.

If you aren't an accessibility customer, we won't be able to help you and will need to transfer you to get the help you need. Avoid the extra wait time by going to our contact us page.

For accessibility help or to register your accessibility needs with us, get in touch using the buttons below.

Want to get in touch?

Like most businesses in the UK we’re still not back up and running as normal. We have less people in our offices due to social distancing so we’re not able to offer our full services and wait times may well be longer as calls are being prioritised for our most vulnerable customers and those who have already been online.