How to check which Sky box and software version you have
We're always working on improving Sky to bring you more of what you love. That's why over the years, we've released a few different Sky boxes.
If you're not sure which Sky box you've got, it's easy to check:
- Press Home on your Sky Q remote
- Select Settings followed by System info
- Check your Hardware version and use the table below to see which type of Sky Q box you have
- Press services on your Sky remote
- Select settings then highlight Details (which will then change to System Details)
- Check your Model Number and use the table below to see which type of Sky box you have
You’ll also be able to see whether you've got the right software version for your Sky box. If it doesn’t match what's in the table below, go to update your Sky box software.
| Hardware version number | Type of Sky box | Software version number | HDR-capable? | Upgrade available? |
|---|---|---|---|---|
32B0xx | Sky Q 2TB | Q160.000.29.00L | No | Yes - you can upgrade to the latest Sky Q 2TB box. |
32B1xx | Sky Q 2TB | Q170.000.23.00 or Q160.000.29.00L | Yes | No - you're already on the latest Sky Q 2TB box. |
32B2XX | Sky Q 1TB UHD or Sky Q 2TB* | Q170.000.23.00 or Q160.000.29.00L | Yes | Check the * information below the table. |
32Cxx | Sky Q 1TB | Q170.000.23.00 or Q160.000.29.00L | No | Yes - you can upgrade to a Sky Q 1TB UHD Box |
32Dxx | Sky Q Mini box | Q170.000.23.00 or Q160.000.29.00L | No | No - you already have the latest Sky Q Mini box |
4F70XXX or DRX595 | Sky HD (DIgibox) | R.011.075.59.17P | No | Yes - you can upgrade to Sky Q |
4F31XX, DRX890, or DRX895 | Sky+HD | R024.092.08P | No | Yes - you can upgrade to Sky Q |
If you want to upgrade your Sky box, head to sky.com/shop for the latest offers.
If you have box model 32B0xx and want to upgrade your Sky box, visit the Shop section within the My account area on your Sky Q box for the latest offers.
*Not sure if you've got a Sky Q 1TB UHD or Sky Q 2TB box? Check the Music section to confirm your box type:
- Press Home on your Sky Q remote
- Scroll to Music then select Your music
- Select Play your music using Airplay. You’ll see your box type listed (e.g. Sky Q 2TB Box2725)
Some of our Sky Q boxes are HDR-capable. To watch Sky Q in HDR, you’ll also need an Ultra HD or Sky Q experience (known as Sky Q Multiscreen in the Republic of Ireland) subscription, and an HLG HDR-ready TV. To see if your TV is HDR-ready, check your TV manual or manufacturer’s website:
- Samsung: samsung.com/uk/support/
- LG: lg.com/uk/support
- Panasonic: Panasonic.com/uk/support
- Sony: https://www.sony.co.uk/electronics/support/articles/00163663
- Hisense: https://hisense.co.uk/support/
- Philips: https://www.philips.co.uk/c-w/support-home/televisions.html
- Toshiba: https://www.toshiba.co.uk/pages/uk/b2c-tv
If you want to watch Ultra HD HDR but have a box with model number 32B0xx you can upgrade to a HDR capable box by accessing Shop in your ‘My account’ tab on your Sky Q Box.
Want to know more about the different Sky boxes? Check out the Sky box specifications: