How to check which Sky box and software version you have

We're always working on improving Sky to bring you more of what you love. That's why over the years, we've released a few different Sky boxes.

If you're not sure which Sky box you've got, it's easy to check:

  1. Press Home on your Sky Q remote
  2. Select Settings followed by System info
  3. Check your Hardware version and use the table below to see which type of Sky Q box you have
  1. Press services on your Sky remote
  2. Select settings then highlight Details (which will then change to System Details)
  3. Check your Model Number and use the table below to see which type of Sky box you have

You’ll also be able to see whether you've got the right software version for your Sky box. If it doesn’t match what's in the table below, go to update your Sky box software.

Hardware version numberType of Sky boxSoftware version numberHDR-capable?Upgrade available?

32B0xx

Sky Q 2TB

Q120.002.13.00L

No

Coming soon - register now to be the first to know when an upgrade's available! 

32B1xx

Sky Q 2TB

Q120.002.13.00L

Yes

No - you're already on the latest Sky Q 2TB box

32B20XX

Sky Q 1TB UHD or Sky Q 2TB*

Q120.002.13.00L

Yes

Check the * information below the table. You can upgrade to a Sky Q 1TB UHD box if you have a Sky Q 2TB box.

32C0xx

Sky Q 1TB

Q120.002.13.00L

No

Yes - you can upgrade to a Sky Q 2TB or 1TB UHD box

32C1xx

Sky Q 1TB

Q120.002.13.00L

No

Yes - you can upgrade to a Sky Q 2TB or 1TB UHD box

32D0xx

Sky Q Mini box

Q120.002.13.00L

No

No - you already have the latest Sky Q Mini box

32D1xx

Sky Q Mini box

Q120.002.13.00L

No

No - you already have the latest Sky Q Mini box

4F70XXX or  DRX595

Sky HD (DIgibox)

R.011.075.59.17P

No

Yes - you can upgrade to Sky Q

4F31XX, DRX890, or DRX895

Sky+HD 

R023.091.33.00P

No

Yes - you can upgrade to Sky Q

If you want to upgrade your Sky box, head to sky.com/shop for the latest offers.

*Not sure if you've got a Sky Q 1TB UHD or Sky Q 2TB box? Check the Music section to confirm your box type:

  1. Press Home on your Sky Q remote
  2. Scroll to Music then select Your music
  3. Select Play your music using Airplay. You’ll see your box type listed (e.g. Sky Q 2TB Box2725)
Sky and HDR

Some of our Sky Q boxes are HDR-capable. To watch Sky Q in HDR, you’ll also need an Ultra HD or Sky Q experience (known as Sky Q Multiscreen in the Republic of Ireland) subscription, and an HLG HDR-ready TV. To see if your TV is HDR-ready, check your TV manual or manufacturer’s website:

If you want to watch Ultra HD HDR but have a box with model number 32B0xx, please click HERE to find out when you can upgrade your box.

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