Are you a Sky Q customer?

Yes, I'm a Sky Q customer No, I'm a Sky+ customer

For a more personalised experience, please sign in.

Thanks

We can now provide you with more relevant help.

Changing the screen resolution setting

To select the best picture resolution that's suitable for your TV:

  1. Press Home on your Sky Q remote, then select Settings, followed by Setup.
  2. Select Audio visual, then Picture resolution and choose your required resolution.

To learn more about each resolution, see our PDF below.

If you select a resolution that your TV doesn't support, your picture will automatically revert back to its original setting after 10 seconds.

Thinking about upgrading your Sky package?
Explore the latest offers and upgrades tailored to you at
My Sky Offers