Changing the screen resolution setting
To select the best picture resolution that's suitable for your TV:
Press Home on your Sky Q remote, then select Settings, followed by Setup.
Select Audio visual, then Picture resolution and choose your required resolution.
To learn more about each resolution, see our PDF below.
If you select a resolution that your TV doesn't support, your picture will automatically revert back to its original setting after 10 seconds.
Were you able to change your screen resolution?