Billing and debt management

We provide a number of options to help you manage your Sky account and stay up to date with your bills and payments, without having to contact us.

If you are having issues with your account, the information below should help you get back up and running and allow you to stay on top of your bills and payments in the future.

Sky Mobile and Sky Glass are billed separately. For help managing your mobile bills and payments, see our Sky Mobile account restricted article. For help managing your Sky Glass bills, see Missed payments with Sky Glass.

If your account has been restricted

Managing your account and making payments

Billing and payment help

If you need to make changes to your subscription because of Covid-19, see how we can help.