Keep your kids safe online

Keep your kids safe online

Get advice on how to keep children safe in the digital world, and information on potential issues to look out for.

Find out more

What is digital resilience?

Help children become more resilient online and cope with whatever the digital world throws at them.

Internet Matters have put together toolkits for each age group as they'll face different challenges as they grow.

Find out more

Set up safely

Give your child a safe space to explore their curiosity online.

Internet Matters' step-by-step guides will help you set up the right controls and privacy settings on the networks, gadgets, apps, and sites they use to give them a safer online experience.

Find out more

Looking to add Sky Broadband or Fibre?

Take a peek at our Sky Broadband and Fibre packages to find the one that's right for you.

Compare broadband

Sky Network and selected Fibre areas only.

Here's the legal bit

Sky Hub: Inclusive for new Sky Broadband customers. Range may be affected by home environment. Speeds vary significantly with location.

  • Offers

    Sky Sports: Sky TV subscription from £22 per month required (plus set-up fee and 18-month minimum term for new Sky TV customers). Festive Offer: Two Sky Sports channels in HD for the price of one for up to 18 months, currently £18pm (Sky Sports channels included in offer: Premier League, Football and Action & Arena), thereafter standard price applies (currently £22pm). Cancellation requires 31 days' notice. Offer ends 28 December 2018. Further terms apply.

    3 month free Spotify Premium offer: Available for new and existing Sky TV customers. Not available to existing Spotify Premium subscribers, Premium for Family subscribers, or if you have previously enrolled in a Spotify Offer. Spotify access through Sky Q box and other devices, Spotify app not available on Sky+ boxes. New customers: add Spotify Premium after you've completed your Sky Entertainment order. Spotify Premium usually £9.99 a month. Offer entitles you access to the Spotify Premium Service (as defined in the Spotify Terms and Conditions of Use) for a period of 3 months depending on your eligibility. If you decide that you do not want to pay for the Spotify Premium Service after the Offer Period, you must terminate your Spotify Premium Service by the end of the Offer Period. You may only use this Offer once.

    £20 Sky Broadband Unlimited for 18 months: Available to new Sky Broadband customers and new and existing TV customers taking new 18 month subscription for Sky Broadband Unlimited, Sky Talk and Sky Line Rental. New 18 month contracts for Sky Broadband Unlimited, Sky Talk, Sky Line Rental required. After 18 months, you will pay the standard monthly price (currently £30).

    £30 Sky Fibre Max for 18 months: Sky Fibre areas only. Speeds vary significantly by location. Subject to status. Available to new Sky Broadband customers and new and existing TV customers taking new 18 month subscription for Sky Fibre Max, Sky Talk and Sky Line Rental. New 18 month contracts for Sky Fibre Max, Sky Talk, Sky Line Rental required. After 18 months, you will pay the standard monthly price (currently £43.99pm).

    Sky Entertainment and Sky Broadband Unlimited offer: Available to new and existing Sky TV customers taking Sky Broadband Unlimited with Sky TV. New 18 month contracts for Sky Broadband Unlimited, Sky Talk, Sky Line Rental required. After 18 months, you will pay the standard monthly price (currently £30pm). Sky Entertainment £15pm for an 18 month minimum term, £25pm thereafter.

    Sky Entertainment and Sky Fibre Max offer: Available to new and existing Sky TV customers taking Sky Fibre Max with Sky TV. Offer available to new Sky Broadband customers only. New 18 month contracts for Sky Fibre Max, Sky Talk, Sky Line Rental required. Sky Fibre areas only. Subject to status. After 18 months, you will pay the standard monthly price (currently £43.99pm). Sky Entertainment £15pm for an 18 month minimum term, £25pm thereafter.

  • Sky Broadband

    Super Reliable: As measured by Ofcom comparing Sky, Plusnet, TalkTalk and EE’s up to 38Mb Fibre Package in its latest UK fixed-line broadband performance report (Nov 2016). Ofcom excludes Wi-Fi performance, which varies by device, home environment and ISP.

    Sky Broadband and Sky Broadband Unlimited in Sky Network Area: Average download speeds of 11Mbps. Average upload speeds of 0.8Mb. Existing customer set-up free for Sky Broadband 12GB and Unlimited. Monthly usage caps: Sky Broadband 12GB - 12GB.

    Sky Fibre, Sky Fibre Unlimited & Sky Fibre Max: Availability subject to location and survey. £50 standard fibre activation fee. Average download speeds: Sky Fibre and Sky Fibre Unlimited - 36Mb; Sky Fibre Max - 63Mb. Average upload speeds: Sky Fibre and Sky Fibre Unlimited - 9Mb; Sky Fibre Max - 18Mb. Speeds vary by location. Sky Fibre monthly usage - 25GB.

    Speed Guarantee for new Fibre Max customers New Fibre Max customers only. Speeds vary by location. Line speed (also known as sync speed) is the max. download speed a line can support, measured to the router. Actual speeds may be lower. Speed check must be done using sky.com/mybroadband. Data from third party speed checkers will not be accepted. Guarantee valid for the first 30 days and must be claimed in this time. Further terms apply. See www.sky.com/speedguaranteehelp for details.

    Sky Broadband general: £9.95 router delivery charge applies. Speeds vary significantly by location. New 18 month minimum subscriptions for Sky Fibre, Sky Fibre Max Sky Talk & Line Rental. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. No traffic management policy for Sky Broadband Unlimited, Sky Fibre and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed.See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. McAfee Free Trial: Sky Broadband 12GB - 3 months; Unlimited, Sky Fibre and Sky Fibre Unlimited & Sky Fibre Max - 12 months, then £3 pm unless you contact us to unsubscribe.

    Sky Hub: Inclusive for new Sky Broadband customers. £69 for existing Sky Broadband customers. £9.95 router delivery charge applies. Range may be affected by home environment.  

    Best performing major broadband & talk provider: Sky received the fewest complaints per 100,000 customers measured by Ofcom comparing Sky, BT, EE, Plusnet, TalkTalk and Virgin Media fixed broadband in its latest Telecoms and Pay TV Complaints Report (April 2018).

    Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.

  • Sky Talk

    Sky Talk: 18 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. Compatible line required otherwise £20 connection charge may apply. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£18.99 per month). Read our Codes of Practice for sales and marketing and premium rate/NTS services.

    Sky Talk Evenings and Weekends Extra: UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 14.65ppm at any time of day, or hang up and redial. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (13ppm) and the owning operator's Service Charge applies or you can hang up and redial. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 19.35p per minute during the day and 17p per minute during the evening, or hang up and redial. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. Subject to Acceptable Use Policy - see sky.com/talk

    Sky Talk Anytime Extra: UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 14.65ppm at any time of day, or hang up and redial. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (13ppm) and the owning operator's Service Charge applies or you can hang up and redial. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 19.35p per minute during the day and 17p per minute during the evening, or hang up and redial. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. A flat charge of 2p per minute applies to geographic landline calls to Austria, Australia, Belgium, Canada, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Irish Republic, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland and USA (also includes calls to mobiles in Canada and USA) irrespective of the length of the call. A 22p connection fee applies to all international calls. Subject to Acceptable Use Policy - see  sky.com/talk

    Sky Talk International Extra: UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 14.65ppm at any time of day, or hang up and redial. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (13ppm) and the owning operator's Service Charge applies, or you can hang up and redial. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 19.35p per minute during the day and 17p per minute during the evening, or hang up and redial. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. Inclusive international geographic landline calls to Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Irish Republic, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, USA (also includes calls to mobiles in Canada, Hong Kong and USA). Inclusive calls to 50 popular destinations last up to an hour after which standard Sky international rates apply, or you can hang up and redial. A 22p connection fee applies to all non-inclusive international calls. Subject to Acceptable Use Policy - see sky.com/talk

  • Sky TV

    HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.

    Sky Entertainment: £22 per month (pm) with a new 18 month minimum term. Standard price applies when not signing up to a new minimum term or outside of minimum term. Standard price: £25pm.

    Sky TV Subscription: From £22pm. Sky Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.

    Sky Sports: Sky Sports channels available in 1, 2 or 3 channels or get all channels with the Complete Sports Pack. From £18 - £30 extra per month. Content depends on channels chosen. If you have 1, 2 or 3 channel, you may swap the channels once every 31 days.  31 days' notice to cancel. Main Event channel is a bonus channel showing live content from the other Sky Sports channels at the same time as it is available on such channels. Only available with the Complete Sports Pack.

    If you subscribed to both Sky Sports and Sky Cinema prior to 18 July 2017, any change to your Sky TV subscription or current sports package will result in a price increase on your Sky Cinema subscription.

    Sky Sports in HD: Included as standard with any Sky Sports pack.

    Sky Sports or Cinema on a contract: Requires new minimum term on your Sky TV subscription. You must keep Sky Sports for the duration of your minimum term, unless you also add Sky Cinema on a contract, in which case your contract will end and you will enter a new contract for all your TV services (Sky TV, Sports and Cinema).

    Sky Cinema comparison: Comparison against online movie subscription services without Sky Cinema using top 100 from UK box office over 12 months. See sky.com/blockbusters

    Sky Q experience: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Sky Q experience box you need a Sky HD box and the HD pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Sky Q experience includes Sky Go Extra at no extra cost. Sky Go terms apply.

    Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky HD boxes.

    Remote Record / Series Link: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme. Series Link for compatible Sky+HD and Sky Q boxes only.

    Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

    Sky Kids app: Available at no extra cost with the Sky Kids pack. UK, Ireland & the EU where eligible - see sky.com/streamintheEU. Selected content available to stream and download on demand at no extra cost via 3G/4G/Wi-Fi (charges may apply). To download content you also need Sky Multiscreen, Sky Q experience, or Sky Go Extra (£5 extra a month). Available on two registered compatible tablets. Available on up to 4 registered compatible tablets. Downloaded content deleted from device 48 hours after viewing starts or no later than 30 days after download. Compatible device and software requirements at www.sky.com/help, and the App Store or Google Play Store. App features vary by device.

    Ultimate On Demand: Ultimate On Demand for £10 per month (pm) with Sky Entertainment Pack for £22pm. Standard price for Sky Entertainment applies when not signing up to a new minimum term or outside of minimum term: £25pm. Requires Sky Q box connected to broadband – min. speed: SD: 3Mbps; HD: 8Mbps. Ultimate on Demand: 31 days’ notice to cancel. Netflix standard plan directly with Netflix costs £7.99 pm, Netflix premium plan directly with Netflix costs: £9.99 pm. Download to watch on the go: Netflix content: Download using Netflix app. Offline viewing of Netflix content is subject to the Netflix Terms of Use. Ultimate on Demand: Download using Sky Q app. Register up to 4 devices. Concurrent viewing on 2 devices. UK & Ireland (plus whilst visiting the EU, see sky.com/streamintheEU). 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.

    On Demand: Available to Sky TV customers with black Sky+ or Sky Q box connected to broadband (minimum recommended speed 3Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. 3D: 3DTV and activation required. Sky Store costs extra. Sky Cinema 1&2 or Sky Sports 1&2 required for Sky Cinema or Sky Sports. Sky subscribers without Sky TV can access BBC iPlayer, ITV Player and All 4 catch up content. Downloadable HD content takes longer to start viewing.
    Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply.

    Box Sets: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. Box Sets or Ultimate On Demand pack required for Sky Box Sets. Box Sets and HD packs or Ultimate On Demand required to watch box sets in HD.

    Sky Store: On your Sky box: For Sky TV customers with black Sky+ or Sky Q box connected to broadband. Buy & Keep unavailable on some older boxes - see sky.com/boxcompatibility. Requires On Demand self set-up using built-in Wi-Fi or own cable or On Demand connector (£21.95 – limits apply). Downloads take several minutes or longer to start viewing if speed less than 8Mbps (HD) or 3Mbps (SD). Sky subscription needed for ongoing access to downloaded copy. On skystore.com: Requires connected compatible device and software (see skystore.com/help). Register up to 4 devices; a title can be streamed to 1 (rent) or 2 (Buy & Keep) at a time. Min required speed for streaming 3Mbps (SD) or 8Mbps (HD). HD option not available when renting and is not supported for Buy & Keep on some devices/set-ups. Rentals can’t be downloaded. Buy & Keep downloads unavailable on NOW TV, Roku and YouView boxes. General: Rent from £2.99-£9.99. Buy & Keep from £7.99-£13.99. Downloading and streaming count towards any usage caps. Buy & Keep DVD delivery usually within 5 working days from official DVD release date.

    Sky Go: Sky TV customers only. Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. UK, Ireland & the EU where eligible - see sky.com/streamintheEU. Streamed via broadband/3G/4G/Wi-Fi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (visit go.sky.com). See compatible device and software requirements.

    Sky Go Extra: Sky TV customers only. No extra cost with Sky Q experience, otherwise £5 extra a month. Allow up to 24 hours for your account to be activated. 31 days' notice to cancel. Register up to 4 Sky Go devices. Concurrent online viewing on 2 devices. Download selected Sky Go content in the UK, Ireland & the EU where eligible - see sky.com/streamintheEU - via Wi-Fi. Content depends on your Sky TV package. Cinema/Sports Pack(s) required to download movies/sports. 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.

  • Sky Q

    18 month minimum terms. Sky Q TV subscription: Sky Entertainment: £22 per month (pm); Prices may go up during your contract.

    All Sky Q kit is loaned to you at no cost and must be returned at the end of your relevant subscription. Sky Q 1TB box: 700GB personal storage. Sky Q 2TB box: 1.7TB personal storage. 300GB storage reserved by Sky.

    18 month minimum term. Sky Q experience subscription: £12 extra pm. Sky Q experience subscription required to: 1) Watch TV around the home on tablets or TVs. The ability to watch on an additional TV screen comes at a cost of £99 per additional TV (Additional TV Viewing Fee). We'll lend you one Sky Q Mini per extra TV, at no cost. For new Sky TV customers: Additional TV Viewing Fee discounted to £20 for your first additional TV then payable in full for subsequent TVs. For existing Sky TV customers without Sky+ Multiscreen: Additional TV Viewing Fee discounted to £0 for your first TV then payable in full for subsequent TVs. For existing Sky Q customers: £75 Engineer set-up fee also applies. Additional TV Viewing Fee discounted to £20 for your first additional TV and £69 for subsequent TVs.

    For optimal network performance we recommended connecting no more than four Sky Q Mini boxes. Content from up to two Sky Q Mini boxes can be watched concurrently. In home: watch recordings included in your Sky Q channel pack and most free to air channels. See sky.com/skyqchannels for more information. Red Button and BBC on demand content unavailable via Sky Q App; 2) Pause on one screen and continue on another; 3) Take recordings with you to watch offline. Save selected recordings from last 90 days from the main Sky Q box or download on demand programmes to compatible tablet connected to home broadband to watch offline. Finished recordings may be unavailable to sync for up to a few hours. Two syncs/downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after sync/download.; 4) Watch Ultra HD content (only available to customers with a compatible UHD TV and a Sky Q 2TB box). Ultra HD not available on Sky Q Mini boxes or Sky Q 1TB box. Box Sets and HD pack or Ultimate On Demand and Sky Q experience required to watch box sets in Ultra HD. Sky Sports and Sky Cinema required to watch sports and movies in Ultra HD. Widest range of Ultra HD Content: Comparison against online and Pay TV UK subscription services based on Ultra-HD content. See sky.com/shop/tv/sky-q/uhd-shows for more information.

    Record more / Store more: Compared with standard 500GB Sky HD box.

    Installation: Engineer set-up required. Standard installation: New Sky TV customers: Sky Q 1TB box: £20 with or without a Sky Q experience subscription; Sky Q 2TB box: £75 with a Sky Q experience subscription, £199 without a Sky Q experience subscription. Existing Sky TV customers taking a Sky Q experience subscription: Sky Q 1TB box: up to £75 (£20 online); Sky Q 2TB box: £75.

    Existing Sky TV customers not taking a Sky Q experience subscription: Sky Q 1TB box or Sky Q 2TB box: £199 standard set-up.

    On Demand: Min. recommended broadband speed, SD: 3Mbps & HD: 8Mbps. Downloads count toward usage cap. Downloads may expire from planner. Selected channels/programmes on catch up. Selection of series available with Box Sets or Ultimate On Demand pack & varies each month. Sky Store costs extra. 3D requires activation.

    General: HD TV required. Content depends on your Sky TV subscription and picture quality on device may vary. Connect to TV using HDMI cable (supplied) or AV cable (not supplied). You own the Sky dish. Compatible TV required for Ultra-HD and 3D. If you live in a flat, installation of our shared dish is subject to survey and your Managing Agent's agreement. Email address required so we can keep in touch about your services. Third party apps: experience may differ from the same app on other devices. Existing Sky TV customers with Sky HD: When you upgrade to Sky Q you will keep the products you already have, including Sky Talk and Line Rental and Sky Cinema and/or Sky Sports. You will lose the recordings on your current box. Any Sky Multiscreen boxes you may have won't work. These have to be replaced by Sky Q Mini boxes (see above for pricing). Further terms and charges may apply. You do not have to subscribe to Sky TV - the SkyHD box is available directly from Sky's call centre (standard set-up £199) - limited to one per household.

  • General and further terms

    Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Weekend set-up £15 extra. Prices may vary if you live in a flat. Sky functionality requires two satellite feeds. You must get any consents required (e.g. landlord's).

    UK, Channel Islands & Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Correct at 11 December 2018.

    Calls to Sky for non-Sky Talk customers cost 7p per minute plus your provider's access charge. Calls to 080 numbers are free. Calls to non-inclusive service numbers on a Sky Talk tariff will be charged 13p per minute access charge and a service charge from the owning operator.

    Contact us if you wish to cancel during your cooling off period.

    Read the full text of our customer contracts.

  • Copyrights

    Game of Thrones® ©2016 Home Box Office, Inc. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. © 2018 Sony Pictures Television Inc. and CBS Studios, Inc. All Rights Reserved. © ABC Studios. © Warner Bros. Entertainment Inc. Ray Donovan © 2018 Showtime Networks Inc. and Showtime Digital Inc. All rights reserved. Kidding © 2018 Showtime Networks Inc. All Rights Reserved. Showtime is a registered trademark of Showtime Networks Inc., a CBS Company. Kidding © Showtime Networks Inc. All Rights Reserved. Das Boot © Nik Konietzny / Stephan Rabold / Bavaria Fiction GmbH, 2018 – All Rights Reserved; © Shutterstock. National Geographic. The Walking Dead © 2017 AMC Film Holdings LLC. All rights reserved.© 2018 Showtime Networks Inc. All rights reserved. ©2016 Narcos 2 Productions LLC. All Rights Reserved. All Rights Reserved Nickelodeon: © 2017 Viacom International Media Networks. All rights reserved.

     

    The F1 logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved. © 2017 Twentieth Century Fox Film Corporation. All rights reserved. © 2018 Warner Bros. Ent. All Rights Reserved. © 2017 Interactivecorps Film, LLC. All Rights Reserved. © 2017 Focus Features LLC. All Rights Reserved. © 2018 & TM Lucasfilm Ltd. © Marvel Studios 2018. © 2017 Columbia Pictures Industries, Inc. All Rights Reserved. © 2018 Warner Bros. Ent. All Rights Reserved and ©The LEGO Group™. © 2017 Twentieth Century Fox Film Corporation and TSG Entertainment Finance LLC. All rights reserved. © 2018 Warner Bros. Ent. All rights reserved. TM & © DC Comics. © 2017 Alcon Entertainment, LLC. All Rights Reserved. © 2017 Focus Features LLC. All Rights Reserved.