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Sky WiFi - FAQs
Find answers to the most common issues with Sky WiFi below.
How can I find Sky WiFi hotspots?
How is my account information used by Sky WiFi?
How to get online
I’ve forgotten my password or security question
I want to change my email or memorable word/phrase
What are Sky WiFi hotspots?
Where can I find Sky WiFi hotspots?
How do I add or remove devices?
Will a factory reset of a device that is linked to my Sky WiFi account remove it from my account?
The Sky WiFi homepage is displaying someone else’s name
I can’t see the Sky WiFi page when connecting to the network
I received an error message
I'm connected to Sky WiFi, but there's no internet available
Why is my connection slow?
How do I get an activation code?
Where can I find security tips?
How do I unsubscribe from venue marketing?
Is Sky WiFi free?
How do I get my device to autoconnect?