Sky viewing card help

Re-pair your viewing card

  1. Insert your card into your Sky Q box with the gold chip facing up.
  2. Press Home on your Sky Q remote, select Settings, then System Info.
  3. Select Viewing Card Number, then select Setup. The message "Pairing viewing card" will display, followed by "Viewing card paired".

Viewing card paired

Card activation usually takes a few minutes, but can sometimes take up to four hours. Make sure that your Sky Q box remains switched on until your channels are active.

Once you can watch live TV on channel 106, your card's been activated.