Once you've purchased Fibre Max, we’ll send you confirmation of your order by email or letter, which will include the speed that your guarantee will cover.
Your Speed Guarantee is that your minimum download speed to your Sky Hub (in Mbps) will not fall below your Minimum Access Line Speed within the first 30 days or we guarantee that you can claim your money back on any upfront setup costs and one month's subscription charges for your Broadband and Talk products.
Your Minimum Access Line Speed is personalised and specific to your line and is provided within your order confirmation email or letter under the Sky Broadband Package section.
For more information on your Minimum Access Line Speed, read the What is Line Speed, Throughout Speed and Minimum Access Line Speed? Section