You can call or text to access short code services, however they’re not covered by your normal monthly call and text allowances.
Charges are set by the service provider (not Sky) and vary depending on the short code service type.
Charges for SMS (text) short code services:
- Free and won't show on you bill; or
- A standard rate charge applies; and /or
- A premium rate charge applies to send and/or receive texts
Charges for voice (call) short codes:
A premium rate charge applies per call or per minute
Please note: Sky isn’t responsible for content or services you bought from other service providers, so we won’t be able to refund purchases you made using short codes. Please contact the service provider you bought the service from if you'd like to request a refund.
For more details about specific short codes, including charges and service provider contact details, visit the PSA (Phone-paid Service Authority) website.