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Short codes

  • Short codes are usually 5 digit numbers that can be used for services like voting on TV shows or donating to charity whilst paying through your monthly bill.
  • You can call or text to access these short code services, and they’re not covered by your normal monthly call and text allowances.
  • The charge for short codes will be the standard charge for calling or sending a text message plus an additional charge as listed by the provider of the service.
  • If you’re having problems calling or sending a text to a short code, there’s usually an alternative number to call using a full dial code or an online option; we recommend you use these alternatives where possible.