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Problems detecting wireless connection after Windows 10 upgrade

If you're experiencing problems where your laptop or desktop computer is unable to detect your wireless connection, it may be due to a recent Windows 10 upgrade.

Check whether other devices in your home, such as smart phones or tablets, are also having trouble. If they're working fine, and it's only your laptop or desktop computer that can't connect, then you'll need to contact Microsoft to fix the issue. Follow this link for Microsoft troubleshooting steps.

If none of your devices are able to connect to your wireless broadband, please sign into My Broadband so we can run some tests on your connection, or follow our broadband diagnostic