Problems accessing Sky Yahoo Mail
If you’re having problems viewing or accessing your Sky Yahoo Mail, try the steps below to fix the problem.
Problems using email apps
E.g. Outlook, Apple Mail or an email app on your phone
Requested URL too large
If you get a Request-URL Too Large error when trying to access your Sky email account or reset your password on a mobile or tablet app, these steps should get you up and running again.
You might get error 228 when you sign into your Sky email. To fix this, you'll need to contact us and tell us your public IP address.
To contact us, select Yes to the question at the bottom of the page.
If your problem isn’t sorted, you can check out our related help or get in touch with us.