If you’re using Mail on iOS 8.x or below, Sky emails are no longer supported on this version of the app.
You’ll need to update to the latest software version. For more information on how to do this, see our device support guide.
You might need to speak to Apple if this option isn't available.
Or you can sign in to your emails via sky.com.
Once you've updated your software
You can find instructions on how to set up emails on your device on the Accessing your Sky Yahoo Mail article.
To find out what operating system you’re using:
- Open the Settings menu on your device.
- Select General.
- Select About. You'll see your version number listed alongside Version.
If you need to update to the latest version select Software Update from the General menu and follow the instructions.
You’ll need to be connected to the internet to download your software update.