Depending on what operating system you’re using you’ll need to follow a different set of instructions.
To check what operating system you’re using:
- Open the Settings menu on your device.
- Select General.
- Select About. You'll see your version number listed alongside Version.
Using iOS 8.x or below
Sky emails might not be supported on this version of the app.
You might want to update to the latest software version to make sure you get better security from your email app. For instructions on how to do this, see our device support guide.
If this option isn't available, you might need to speak to Apple.
You can still sign in to your emails through sky.com.
Once you've updated your software
For instructions on how to set up emails on your device, go to the Accessing your Sky Yahoo Mail article.
Using iOS 9.0 or later
To help protect your email account, instead of your usual email password you might need to generate a unique app password to use on your iPhone or iPad Mail app.
You'll only need to use this password once for the initial setup. After then, you'll stay signed in automatically.