Rip-Off Britain

20102 seriesEntertainment / Factual
Available on
BBC One

The `Rip-Off Britain' team of Angela Rippon, Gloria Hunniford and Julia Somerville works on exposing and rectifying the nation's consumer nightmares. The presenters take submissions from viewers who feel they have been ripped off, and undertake their own investigation into the situation. From utilities and personal finance to shopping, housing, travel and charity bag collections, no potential rip-off is too small for their inquiring eyes and minds. The least they hope for is answers, but they also hope to restore consumers' cash when they can.

Tenants Turned my Family Home Into a Cannabis Farm: Episode Image
Episode 1Tenants Turned my Family Home Into a Cannabis Farm

The team investigate the fake tenants who turned a home into a cannabis farm.

Water Bills Are Going Up, But What's it All Being Spent On?: Episode Image
Episode 2Water Bills Are Going Up, But What's it All Being Spent On?

Water bills are going up, but what’s it all being spent on? The team meet residents furious at water bills increasing by 47 per cent.

My Conservatory Roof Shattered, But No-One's Taking Responsibility: Episode Image
Episode 3My Conservatory Roof Shattered, But No-One's Taking Responsibility

My conservatory roof shattered, but no-one’s taking responsibility. The team help one family who narrowly escaped when their conservatory roof shattered.

I Paid For a Smartphone but Received a Lump of Clay: Episode Image
Episode 4I Paid For a Smartphone but Received a Lump of Clay

The team help people paying a monthly contract for smartphones that were never delivered.

Timeshare Nightmare: Episode Image
Episode 5Timeshare Nightmare

The team help a couple who paid thousands to terminate their timeshare membership.

I Cancelled My Card, but Scammers Kept Spending: Episode Image
Episode 6I Cancelled My Card, but Scammers Kept Spending

The team investigate a fraudster’s spending spree via mobile phone payments.

Brazen Car Scam Caught on Camera: Episode Image
Episode 7Brazen Car Scam Caught on Camera

The team investigate a brazen car scam targeting private sellers on their own driveway.

Nail Glue Took My Daughter's Skin Off: Episode Image
Episode 8Nail Glue Took My Daughter's Skin Off

Nail glue took my daughter’s skin off. The team investigate the dangerous cosmetics for sale in online marketplaces.

Super-Scam Cost Me Nearly £750,000: Episode Image
Episode 9Super-Scam Cost Me Nearly £750,000

Super-scam cost me £750,000. The team investigate a shocking scam that cost one grandmother £750,000.

Dream Holiday Left Me with Gastric Infection: Episode Image
Episode 10Dream Holiday Left Me with Gastric Infection

The team investigate why travellers to Cape Verde were left with gastric illnesses.

Addicted to Shopping App: Episode Image
Episode 11Addicted to Shopping App

The team investigate the addictive shopping app, where one user ordered nearly 500 items.

Fire Safety Upgrades - Who Should Foot the Bill?: Episode Image
Episode 12Fire Safety Upgrades - Who Should Foot the Bill?

Fire safety upgrades – who should foot the bill? The team explore who’s liable to pay for fire safety upgrades in a block of flats.

Gift Experience Voucher Left Me £200 Out of Pocket: Episode Image
Episode 13Gift Experience Voucher Left Me £200 Out of Pocket

Holiday and experience gift vouchers – are they worth it?

Scammer Posed as My Mum - While She Sat Next to Me: Episode Image
Episode 14Scammer Posed as My Mum - While She Sat Next to Me

Scammer posed as my mum – while she sat next to me. How fraudsters infiltrate WhatsApp groups to target users’ friends and family.

Luxury resort turned out to be a...: Episode Image
Episode 15Luxury resort turned out to be a...

Luxury resort turned out to be a building site. The team investigate the holidays ruined by noisy construction work.

New Home Knotweed No-one Told Us About: Episode Image
Episode 16New Home Knotweed No-one Told Us About

The first-time buyers who discovered knotweed neither the seller nor the survey declared.

£1,000 to Send a Parcel: Episode Image
Episode 17£1,000 to Send a Parcel

How sending a parcel cost one man more than £1,000.

I had to do the maths to prove my energy company wrong: Episode Image
Episode 18I had to do the maths to prove my energy company wrong

The man who had to do his own maths to prove his energy company’s huge bills were wrong.

I took out a family trust to protect my kids but now regret it: Episode Image
Episode 19I took out a family trust to protect my kids but now regret it

I took out a family trust to protect my kids, but now I regret it. They took advice to protect their assets, but now wish they had not set up a family trust.

My Holiday Was Cancelled at Hotel Check-in: Episode Image
Episode 20My Holiday Was Cancelled at Hotel Check-in

The couple left stranded abroad with no protection when their holiday company collapsed.

Insurer Says I'm Wrong about Having Cancer: Episode Image
Episode 21Insurer Says I'm Wrong about Having Cancer

Insurer says I’m wrong about having cancer. The life insurer disputing one woman's medical diagnosis, meaning she can’t make a claim.

Broadband Firm has Trapped My Car with a Telegraph Pole: Episode Image
Episode 22Broadband Firm has Trapped My Car with a Telegraph Pole

How a poorly placed telegraph pole left one resident’s car trapped behind their home.

The Scottish Lodge I Invested in Didn't Exist: Episode Image
Episode 23The Scottish Lodge I Invested in Didn't Exist

The Scottish lodge I invested in didn’t exist. The investment scheme fraudulently using a household name in holiday lodges.

Excluded from Cheap Energy Tariffs because of where I Live: Episode Image
Episode 24Excluded from Cheap Energy Tariffs because of where I Live

The electric vehicle drivers unable to access cheaper tariffs for charging their cars.

Our Holiday was not as Advertised: Episode Image
Episode 25Our Holiday was not as Advertised

The holidaymakers who say that their breaks fell far short of what was promised.

Scammers Used Our Street to Open Fake Accounts: Episode Image
Episode 26Scammers Used Our Street to Open Fake Accounts

Why did scammers use 12 addresses on one street to open bogus bank accounts?

AI Romance Scammer Broke My Heart: Episode Image
Episode 27AI Romance Scammer Broke My Heart

The online love affair that left one woman broken-hearted and cost her thousands.

Help! Is My Online Job a Scam?: Episode Image
Episode 28Help! Is My Online Job a Scam?

Help! Is my online job a scam? The team intervene when a viewer’s job is suspected of being a scam.

I Was Part of the World's Largest Scam: Episode Image
Episode 29I Was Part of the World's Largest Scam

I was part of the world’s largest scam. The international network of scammers with 32,000 victims. Are you among them?

Fake Michael Jackson Brought Bailiffs To My Door: Episode Image
Episode 30Fake Michael Jackson Brought Bailiffs To My Door

A man faces fines and a bailiff visit after his address is used by a fraudster.

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