Fixing problems with the TV apps

What type of app do you need help with?

The TV apps bring you the best content from providers like Netflix, Spotify, YouTube, BBC iPlayer and more — all from your Sky Q box, Sky Glass TV or Sky Stream puck.

Need help fixing a problem with one of your TV apps? Head over to our Fixing TV apps guide.

Find out how to use the apps available on your Sky Q box, Sky Glass TV or Sky Stream puck, and get help with billing for subscription-based apps.

  • Sky apps: Sport, Weather, News - whatever you're after, Sky has an app for it.
  • Entertainment and video apps: Watch the latest shows, movies and videos on apps like Netflix, Disney+, YouTube and more.
  • Music apps: Listen to your favourite music and watch the latest music videos available on Spotify, VEVO, XITE, ROXi and BBC Sounds.
  • Gaming apps: Kick back and relax with classics like Solitaire or new mobile apps like Crossy Road, from our exclusive Game provider, Play.Works
  • Learning apps: Watch a range of educational videos for children of all ages
  • Fitness apps: Join classes, workout with trainers, and keep up with your fitness