• skip to search
  • skip to alerts
  • skip to content
  • skip to footer
  • skip to the web assistant
Sky home page
  • What's on?
    • What to watch
  • TV
    • TV plans
    • Stream
    • Glass
    • Sports
    • Cinema
    • TV & Broadband
    • Ultimate TV
  • Broadband
    • Broadband
    • TV & Broadband
    • Full Fibre Broadband
    • Broadband for Gaming
    • Broadband for Business
  • Mobile
    • Sky Mobile
    • Phones
    • SIM
    • Tablets & Laptops
    • Accessories
  • Insurance
  • Smart Home
  • Business
  • Deals
Help
  • Help
  • My Account
  • Broadband
  • TV
  • Mobile
  • Talk
  • VIP
  • Sky Customer Forum

You're up to date No new alerts

Help
  • Help
  • My Account
  • Broadband
  • TV
  • Mobile
  • Talk
  • VIP
  • Sky Customer Forum
Sign in
  1. Help
  2. Sky TV
  3. Sky Q
  4. Fixing a problem
  5. Connectivity
  6. Fix connection problems with Sky Q
Sky home page © 2026 Sky UK
  • Privacy options
  • Terms & conditions
  • Privacy & cookies notice
  • Accessibility
  • Site map
  • Contact us
  • Complaints
  • Sky Group
  • Store locator
back to top