Sky Q app
What do you need help with?
Watch Sky TV on the go with the Sky Q app.
If you've got a Sky Q Multiscreen subscription, you can access all your favourite shows and recordings from your device, at no extra cost.
Setting up the Sky Q app: Find out how to install the Sky Q app, manage your devices, and get connected to a Sky Q box.
Watching on the Sky Q app: Discover how to watch your favourite shows at home or away, record shows to your Sky Q box, and manage your PINs.
Fixing a problem: Learn how to fix common issues like sound or picture problems, and what to do if you get an error message.
Looking for something specific:
- Installing the Sky Q app >
- Managing your devices >
- PIN not recognised >
- Shows not available to download >
- Sky iD >
Please note: You'll need a Sky Q Multiscreen subscription to watch and download recordings from your Sky Q box on the Sky Q app. Not all live TV, on demand shows or your box’s recordings can be downloaded to your device because of contractual agreements for certain shows.