Welcome to Sky Q

Sky is already a valued part of everyday life in over 11 million homes. And you’ve just become one of them.

Here are some essential steps to follow, covering everything you need to know as a new Sky Q customer.

In the first five steps we'll set you up with our services, then there are more steps to check depending which products you've taken with us.

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Create a Sky iD

Sky iD lets you sign in to all Sky's online services. It consists of your email address (or username for accounts created before 9 June 2016) and a password.

> Create a Sky iD now – you’ll need your account number, viewing card number or the last 6 digits of the bank account number used to pay for Sky.

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