Tariff Guide

  • Sky Talk Tariff Guide

    Important changes to Sky Talk

    We've changed some of our Sky Talk call rates. The full details of how this will affect your monthly payments is detailed below.

     

    Sky Pay As You Talk, Sky Talk Evenings & Weekends Extra, Sky Talk Anytime Extra and Sky Talk International Extra:

    For our current Sky Talk call rates, view the Tariff Guide.

     

    Changes to Sky Talk Call Rates, Call Connection Charge, Charges for calls to 0845 and 0870 numbers, Calls from UK to EU Mobiles and Landlines and removal of our acceptable use policy.

    From 1 May 2019, the following changes apply:

     

    Connection Charge

    The connection fee for Pay as You Talk and non-inclusive calls on other packages (including calls exceeding one hour) will increase from 22p to 23p, unless a separate connection fee or minimum fee is specified. Connection fees do not apply to:

    • Free, inclusive or unlimited calls (including those that commence within an uncharged period but end in a charged period)

    • Fixed fee calls

    • Calls charged by timed duration that start with a fixed fee

    • Calls to service numbers (084, 087, 09 and 118 numbers)

    • Calls to personal numbering charge-band pn7

     

    UK Mobile call rates

    The charge for Pay As You Talk calls and non-inclusive calls on other packages to UK mobiles made during:

    • the evening, will increase from 17p per minute to 18p per minute

    • the weekend, will increase from 14.25p per minute to 18p per minute

     

    UK Landline Rates

    The charge for non-inclusive calls to UK landlines will increase from 14.65p per minute to 15.5p per minute.

     

    Access Charge

    The access charge for calls to service numbers (starting 084, 087, 09 and 118) will increase from 13p per minute to 15p per minute.

     

    Calls to 0845 and 0870 numbers

    Free inclusive calls to 0845 and 0870 numbers for up to 60 minutes, will no longer be part of paid Sky Talk packages. We will no longer restrict usage for calls to these numbers. All calls to 0845 and 0870 numbers will be chargeable and subject to Sky's access charge of 15p per minute, and the owning operators service charge will apply.

     

    UK to EU Mobile and Landlines

    Calls to EU landline and mobile numbers will be capped at 19p per minute. There will be no connection fee for these calls.

     

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    The Sky Talk Tariff Guide lets you find the rates for all call destinations quickly and easily and outlines certain features of the service. If you have a query or require more information, call 0333 7591 018.

     

    Current Sky Talk packages


    Sky Pay As You Talk, Sky Talk Evenings & Weekends Extra, Sky Talk Anytime Extra and Sky Talk International Extra:

    Tariff Guide from 1 August 2019 (Adobe PDF)

     

    Use the Specialised Numbers Guides in conjunction with the Tariff Guide to find the cost of a particular call to any specialised phone numbers.

     

    To continue to give you the best service possible, sometimes we need to make updates to our call charges.

     

    To find out the cost of a call made before the current tariff guide came into effect, use our archive of past tariff guides.

     

    Remember, you can view your monthly statement whenever you want at www.sky.com/mysky. Sky TV customers can also view their account by pressing the interactive button on their Sky remote.
     

     

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    Find out more about our acceptable use policy and codes of practice for sales and marketing and premium rate/NTS services.

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