Do I need to contact my current provider to switch?

No. Just give us their details when you place your order, and we’ll sort the rest.

How long does the switch take?

Most switches take around 14 days. We’ll keep you updated every step of the way by email and text.

Can I keep my existing landline number when I switch to Sky?

Yes. In most cases, and you can keep your phone number. Just let us know you’d like to keep it when you place your order.

Are there any costs or fees when switching?

Your current provider may charge you an early termination fee if you’re still in contract. Sky offers up to £200 in switching credit to help with this.

Will my broadband be disrupted during the switch?

There shouldn’t be any disruptions. Your current broadband service stays active until the switch is complete. The only short interruption is when you unplug your old broadband hub to plug in your new Sky hub.

Can I switch if I’m still in contract with my current provider?

Yes but check with your current provider about any early termination fees.

What if something goes wrong during the switch?

We’re here to help. If something unexpected happens, we’ll keep you updated and fix it fast.

Sky Broadband Hub enjoy broadband thats up to 10 times faster

Switching to Sky Broadband

Name: Switching to Sky Broadband
Brand: Sky

Switching broadband providers has never been easier thanks to the new One Touch Switch process.

How to switch

Switch to Sky Broadband

Choose your plan
It’s easy, just take a look at our Sky Broadband deals for new customers and pick the perfect plan for your home.
We’ll handle the switch
No need to contact your current provider. Just tell us who your current provider is when you sign up, and we’ll take care of the rest. Once you place your order, we’ll confirm your activation date and let you know what happens next.
Get online
Plug in your Sky hub on activation day and start enjoying fast, reliable broadband.

Why choose Sky Broadband?

Built for entertainment. With speeds from 150Mbps to 5Gbps and the choice to add Sky TV and mobile, you can build a package that ticks every box.

Up to £200 in switching credit

We'll help cover any fees from your current provider when you switch to Sky Broadband. It’s quick and easy to make a claim, you’ll just need to email us with a few details.

UK’s fastest speeds

With speeds up to 5Gbps for Ultra HD streaming, gaming, browsing and everything in between.

Ultra-reliable

Powered by Full Fibre technology straight to your home, for a connection you can depend on.

Hassle-free switching

With 24/7 support from real people you’ll get peace of mind that your switch will be smooth and simple.

New to Sky?

Get award-winning entertainment and ultra-reliable broadband in one place

Sky TV & Broadband Deals

Sky TV with Netflix and discovery+ included as standard, plus Full Fibre broadband – all in one simple package.

See TV & Broadband deals