Sky Go / Sky Go Extra help

Manage your Sky Go devices

Available at no extra cost, Sky Go allows you to watch Sky wherever you are in the UK, Ireland and the EU (from 1 April, 2018), as long as you have a Sky TV subscription. To check on eligible EU territories visit sky.com/streamintheEU.

These diagnostic steps can help with:

  • How many devices you can add with Sky Go: Find out how many mobiles, tablets, laptops, computers and games consoles you can add on Sky Go.

  • How many devices you can add with Sky Go Extra: Find out how many mobiles, tablets, laptops, computers and games consoles you can add if you have Sky Go Extra as part of your Sky subscription.

  • How you can view which devices are added: Find out which of your devices are already added to watch Sky Go.

  • How you can remove any devices: Find out how to remove any of your devices added on Sky Go so that you can replace them with new ones.

To added your devices:

Set up Sky Go on your devices >

Having problems viewing or changing your devices?

Visit Sky Community and browse advice provided by Sky customers and Sky experts.

Fix a problem with Sky Go >

Looking for something else?

Sky Go help >

Set up Sky Go on your games console >

Fix an error message on Sky Go >