Sky Ultimate TV is the new TV Entertainment bundle from Sky that brings you all of Netflix and Sky’s shows on demand, all together in one place, and at a single price, for the first time.
If Netflix on your Sky Q box isn't working, this guide will help you get back up and running again:
- Call to upgrade - If you're getting a 'call to upgrade' on-screen message or Netflix is missing from the apps section, these steps will help fix the problem.
- Ultra HD problems - Struggling to watch Netflix in Ultra HD? Follow these troubleshooting steps.
- Sound problems - Learn how to fix sound problems when watching Netflix on Sky Q..
- Wrong location - Learn why Netflix sometimes shows the incorrect location when you log in.
- Netflix error codes - Get help for Netflix error codes on Sky Q.